Customer Feedback Software
All-in-one customer feedback tool that helps you create better experiences for your customers.
- Collect feedback on your website or via email.
- Centralize customer feedback flowing from different sources.
Collect customer feedback using email surveys
Embed Survicate one-click email surveys in emails sent to customers on various steps of their journey.
- Integrate Survicate surveys with your customer service or marketing automation tool to see answers on customers’ profiles.
- Use unlimited follow-up questions to collect deeper insights.
Collect feedback on your website
Use your website – one of the most important touchpoints – to collect feedback from your existing and future customers.
- Find out what your potential customers think about your website or offer.
- Collect feedback from customers that are hard to reach via email.
Easily analyze results of your customer feedback surveys
Survicate customer feedback software provides a robust analytical module. Take advantage of real-time, user-friendly survey analysis to discover the ‘Why’ behind answers.
- Use advanced filtering to focus on answers that matter the most.
- Analyze aggregated results or pinpoint responses of individual respondents.
Gather customer feedback from different sources
Survicate Feedback Hub lets you collect data from the channels your audience uses most. Integrate your communication tools or upload feedback manually – from any source online.
- Use tags and automation rules to organize valuable insights.
- Record and automatically transcribe conversations with customers.
Our Customers love us
In 2018 our Customers collected over 70 million responses. According to G2 Crowd and our Customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best customer feedback software solutions available on the market.
Why to choose Survicate as your customer feedback software
Survicate offers several methods of collecting customer feedback under one roof so no matter which touchpoint is crucial for your business, we’ve got your back.
Survicate is integrated with popular marketing automation and customer support tools, such as Intercom, HubSpot, Salesforce, and Zendesk, which makes acting on insights easier and data itself more actionable. Segment your customers based on survey answers or offer them personalized help and observe their loyalty increasing.
Create a free account and see how Survicate customer feedback software can help you put your customers first!