Capture, analyze, act.
Build the ultimate program
for customer feedback.

Survey and listen to your customers across every channel, automatically identify key themes, and rally teams around feedback — all in Survicate’s platform.
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Customer Surveys
Insights Hub
Feedback Analytics
Automated Flows
in product
Trusted by 1500+ digital businesses
Go from feedback noise...
  • Crushed by multiple feedback tools
  • Can’t see the forest for the trees
  • Drowning in ad hoc updates
  • Siloed takeaways and stalled action
...to feedback knowledge
  • One feedback platform that surveys every channel
  • Connect all the dots for big picture insights
  • Critical trends that refresh daily
  • Continuous learning and adaptation

Survicate: one platform to
turn feedback into impact

Collect
“We had more than 1000 answers in one day using Survicate's NPS surveys.”
Analyze
“It's easy to quickly analyze users' answers. I also enjoy how Survicate puts survey results into graphics.”
Act
“Our feature validation became two times faster, now we can reach out to customers even in one week and get feedback.”
Step 1

Ask everywhere, learn everything

Proactively source feedback
with multi-channel surveys
Include surveys within your emails, website, mobile and web apps to monitor the entire customer journey and meet customers where they are.
Learn more about our powerful surveys
Watch trends emerge from the ocean of feedback
Automatically gather constant input from support tickets, call recordings, online reviews, and more — and rest assured every channel is covered.
Learn more about Insights Hub
Step 2
Convert raw data into key themes — automatically
Our AI will enrich feedback, slice and dice survey results, and build customer dashboards to track insights across the journey and power smarter, faster decisions.
Learn more about Feedback Analytics
Step 3
Take action within existing workflows
Survicate keeps things moving with all your tools, ensuring the right steps are taken and the right people are informed.
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“The time savings and the ability to automate responses [with Survicate] have made a huge difference to our workflow, and the feedback we gather helps drive our business decisions.”
Chris Eamer
Operations Manager at Wahi

Features for deeper feedback

Automatic Enrichment
Add CRM and product data to survey responses and instantly segment key users, uncover customer insights, and prioritize improvements.
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Auto-Generated Topics
Watch as feedback is auto-sorted into topics like user experience, technical issues, and more... so you can discover key themes and keep your efforts focused.
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Precise Targeting
Create segments and custom surveys to ask the right people the right questions, ensuring high-quality responses and valuable insights.
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AI-Powered Research Chatbot
Ask a question, and Survicate’s AI instantly summarizes feedback from all sources, helping you make faster, data-driven decisions. No manual work needed.
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How top teams turn
feedback into alignment

CX Teams
Track satisfaction, analyze loyalty trends, and evaluate the customer journey to identify pain points and areas to improve.
Learn more
Marketing Teams
Personalize content, boost conversions, and conduct market research to optimize marketing strategy.
Learn more
Product Teams
Collect contextual product feedback to guide the roadmap, and gather user feedback to optimize the UX.
Learn more

Send the survey data to all your tools with 1-click native integrations

active camp
ActiveCampaign
Launch powerful automations based on survey responses
Amplitude
Send survey responses as events to Amplitude
Drip
Save survey responses as contact properties, tags and events in Drip
FullStory
Watch session recordings associated with the corresponding survey responses
Google Analytics
Combine data from Google Analytics with survey responses
Google Sheets
Send survey responses in real-time to a specific spreadsheet
Hubspot
Trigger HubSpot workflows based on survey responses
Intercom
Send survey responses to Intercom contacts
Klaviyo
Update Klaviyo contacts with survey responses
Mailchimp
Grow your Mailchimp list with surveys
Marketo
Send website and email surveys responses to Marketo
Microsoft Teams
Get instant Microsoft Teams alerts about new survey responses
Mixpanel
Send survey responses as user events to Mixpanel
Optimizely
Enhance quantitative data with feedback from website visitors
Productboard
Send survey responses as notes to Productboard
Salesforce
Trigger Salesforce workflows based on survey responses
Segment
Send survey answers to your Segment destinations and warehouses
Slack
Get instant Slack alerts about new survey responses
Smartlook
Connect survey responses with web sessions in Smartlook
Tag Manager
Easily install Survicate Tracking Code on your website
UXCam
Combine survey responses with behavioral data from UXCam
Woopra
Enrich customer profiles in Woopra with survey responses
Zapier
Trigger workflows based on survey responses in 2 000+ apps
Zendesk
Create or update Zendesk tickets with survey responses
See all integrations
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

Reliable insights, bulletproof security

Whether you're collecting feedback from millions of users or integrating across your tech stack, you can rely on Survicate to protect your data and deliver authentic, actionable insights.
PII Protection
Collect only what’s necessary and secure everything. You control what PII is stored, accessed, and shared. 
Proctected data storage
All data is stored in secure environments and shared only through verified, encrypted third-party integrations.
Safe AI
Every insight generated is backed by real, verifiable pieces of customer feedback. Your data is never used to train AI models. 
See how we ensure top security

Survicate has your (feed)back

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response

FAQs

How can Survicate be used as an all-in-one customer feedback software?
What makes Survicate a top customer feedback platform?
Can Survicate automate survey distribution as part of a customer feedback program?
How does Survicate help businesses implement an effective customer feedback program?
How does Survicate help manage customer feedback effectively?
How does Survicate support workflow automation in customer feedback management?
What workflow automation features does Survicate offer?
Can Survicate integrate with other tools to enable automated workflows?
Can I monitor feedback on a custom dashboard in Survicate?
What metrics can I track using Survicate’s custom dashboard?
Can I use Survicate for omnichannel customer feedback collection?
Can I automate customer feedback collection with Survicate?
Does Survicate offer sentiment analysis for customer feedback?
How do I create a customer feedback survey with Survicate?
How can I track customer feedback with Survicate?
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