What is Survicate?

Your complete toolkit for customer feedback

Marketing, website conversion, product, and support teams use Survicate to capture and act on feedback from customers and prospects.
Surveys allow them to actively ask for feedback on websites, mobile applications, within digital products, via email and offline.

Customer
experience

Website
optimization

Product
development

Marketing
communication

Collect website feedback.
Increase conversion rate

Collect contextual feedback from website visitors and get priceless ideas for improvements.
Use advanced survey targeting and skip logic to collect more and better data from relevant groups of visitors.
Score leads using survey feedback and track their lead source.

Build products people love

Discover your users’ needs, pain points, challenges or jobs to be done. Create buyer persona profiles and offer them tailored products or services.
Research and prioritize new features and get feedback on new ones. Collect evidence for your next sprint planning.
Research overall customer experience and use insights to improve product engagement and usage.

Measure and boost customer satisfaction

Monitor and optimize customer satisfaction at all relevant interaction points – from purchase to onboarding to post service request and more.
Discover what makes customers fall in love with your company and double down on those factors to accelerate growth.
Know how improving satisfaction affects your bottom line. Build the case for investment in customer experience programs.

Personalize communication with customers

Find out who your potential and current customers are, what they need and why they behave as they do.
Personalize your email communication and lead nurturing campaigns with real-time feedback from your customers and subscribers.
Collect and analyze feedback about your content marketing efforts. Amplify relevant articles with insights-based calls to action.

It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.

Michael / Head of Marketing at Looka

Integrations

Connect survey data to your relevant business systems

Capture feedback from your customers and prospects, and combine those insights with data from your key business
systems. Profile prospects, improve your personalization efforts, monitor customer satisfaction, and more.

Customer success

We put customers at the center

Access a world-class customer success team and gain a partner that is there every step of the way.

Email us anytime 24/7, chat right in you Survicate account to get rapid assistance, or call us during regular business hours to receive enterprise-level phone support.

Arrange ad-hoc customer success sessions to work on your survey challenges together with our experts.

Start for free, upgrade as you grow

5-minute setup, no credit card required.

Sign up free

Understand customers along their entire journey