8 Quick Tips on How to Improve Customer Satisfaction in 2021
High level of customer satisfaction is a business goal for every brand and a key to success – so if you’re reading this article right now, it means, you probably agree with this statement, and you are looking for tips...
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Augmented Reality: New Way To Improve Customer Experience
There’s no doubt about it – having a strong connection between your customers and your brand is truly…
How To Improve Customer Experience in Ecommerce in 2021
Customer expectations for customer experience are rising. 80% of consumers would stop doing business with a company because…
7 Steps to Respond to Negative Feedback [Real Examples]
A happy customer tells three friends; a disgruntled one – at least 15 people. But it’s even worse…
Introducing the New Intercom Messenger Survey Builder!
You can now create Intercom Messenger surveys easier, faster and in a more streamlined way. Run engaging surveys…
Starting today you can organize surveys into folders in Survicate!
You can now add surveys to folders and use the improved Survicate dashboard with its 7 added quick…
Just released: The new Mobile App Survey Builder!
You can now create mobile app surveys easier and customize the color of all survey elements. Run engaging…
Top 10 Product Surveys and Product Survey Questions
I’ve analyzed over 400 surveys created by 81 product people in Survicate. In this blog post, you’ll find inspiration for what product…
Top 10 Marketing Surveys and Marketing Survey Questions
I’ve analyzed over 800 surveys created by 96 marketers in Survicate. In this blog post, you’ll find inspiration for which marketing survey…
Top 10 Surveys Used by Customer Support in 2020
I’ve put together a list of the top 10 surveys used by customer support people. The list is based on 415 surveys…
Top 10 Surveys Used by Intercom Customers
I’ve analyzed survey data from 2000 Intercom customers running surveys with Survicate. The result is a list of the top 10 surveys…
Negative Online Reviews: Not as Bad as You Think (Why?)
People often take negative reviews more seriously than positive reviews. After all: that one bad review may be the most accurate one…
CX and UX: Beginner’s Guide to CX & UX Success for…
Customer Experience (CX) has become one of the most important parts of any business strategy. Without a solid strategy in place, one…