Act on Feedback
Email and link surveys
Net Promoter Score
Web app surveys
Mobile app surveys
Intercom Messenger surveys
For marketing teams
For product teams
For customer success teams
Today we are introducing a new brand identity for Survicate to better communicate what the product does. For most people, the old Survicate logo looked like ‘someone wearing a headset.’ And let’s be honest, a ‘headset’ has little to do with a customer experience platform.
The most important element of every business is its clients. The more clients you have, the more successful your business will be. And the best way to maintain the existing clients and obtain new ones is by keeping them satisfied with the service that you provide. But how do you know if your customers are happy or unhappy with what they get? That’s right! You can learn it directly from the customers themselves via feedback. Especially from customer complaints.
Finding out where your customers found out about you is a precious source of information for...
A happy customer tells three friends; a disgruntled one – at least 15 people. But it’s...
Finding ways to encourage a large number of responses to your surveys is an art, but...
You can now create Intercom Messenger surveys easier, faster and in a more streamlined way. Run engaging surveys…
You can now add surveys to folders and use the improved Survicate dashboard with its 7 added quick…
You can now create mobile app surveys easier and customize the color of all survey elements. Run engaging…
I’ve analyzed over 400 surveys created by 81 product people in Survicate. In this blog post, you’ll find inspiration for what product…
I’ve analyzed over 800 surveys created by 96 marketers in Survicate. In this blog post, you’ll find inspiration for which marketing survey…
I’ve put together a list of the top 10 surveys used by customer support people. The list is based on 415 surveys…
I’ve analyzed survey data from 2000 Intercom customers running surveys with Survicate. The result is a list of the top 10 surveys…
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