How to Get Your Voice Heard In the Digital Noise Era
Kris Rudeegrapp, CEO & Co-Founder at Sending Platform Sendoso, shares his insights on how Sendoso noted a spike in response rate and a 2,500% return on direct mail campaigns (and how you could, too!).
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How to Get Your Voice Heard In the Digital Noise Era
Kris Rudeegrapp, CEO & Co-Founder at Sending Platform Sendoso, shares his insights on how Sendoso noted a spike in response rate and a 2,500% return on direct mail campaigns (and how you could, too!).
Good Business Decisions Are Based On Good Quality Data
Moaaz Nagori, Co-Founder at Cloudlead, talks about the importance of using good quality data, the challenge of managing your current customers while developing the product and simultaneously, acquiring new customers.
Why “Less Is More” Is The Future Of Collecting User Data
Jon Falker, Marketing Director at GLIDR and a former Marketing Manager at Intel, shares his experiences on building marketing personas, evaluating product-market fit, and why “less is more” is the future of collecting user data.
How Augmented Reality Can Change Customer Experience?
There’s no doubt about it – having a strong connection between your customers and your brand is truly necessary. If they feel truly connected with it, only then will they buy it. To make that connection strong, you need to continuously come up with creative ways to make your product visible.
Excelling at Customer Experience: An E-Commerce Perspective
Nothing ensures the success of a business like a loyal customer base. These are the customers that love buying from you and go straight to your online store without even considering your competitors.
How to Create Effective Customer Experience Journey Maps
Customer experience can have a profound impact on the success of your business. If your business excels in making customers happy, your customers will become your best marketers. They will promote your business by referring friends and family to you, which will ultimately impact your bottom line for the better.
5 Reasons Why Customer Complaints Are Great for Business
The most important element of every business is its clients. The more clients you have, the more successful your business will be. And the best way to maintain the existing clients and obtain new ones is by keeping them satisfied with the service that you provide.
Top 3 Customer Experience Metrics You Absolutely Need To Be Tracking
These days, many people make the decision of whether or not to...
How to Make the “How did you hear about us” Question Work for You
Finding out where your customers found out about you is a precious...
9 Ways to Respond to Negative Feedback About Your Business
A happy customer tells three friends; a disgruntled one – at least...
Why You Can’t Totally Trust Negative Online Reviews
People often take negative reviews more seriously than positive reviews. After all: that one bad review may be the most accurate one and you won’t by harmed by not purchasing it.
How to Enhance CX with Great UX
CX has become one of the most important parts of any business strategy. Without a solid strategy in place, one might have a hard time acquiring customers. However, UX is one of the most important components of CX. Therefore, you need to think hard about how to create a well-designed and efficient UX.
The 6 Best Resources to Boost Your SME’s Productivity
Time is the great equaliser. All companies have varying resources, such as money and employees, but every single business has the exact same number of hours in a day.
How to Make the Most of Your Customer Experience Research
Providing an outstanding customer experience has become a way to stand out from the crowd and as a result, earn a few extra dollars. Customers who are pleased with their customer experience are 3.5 times more likely to purchase again.
5 Reasons Why Customer Complaints Are Great for Business
The most important element of every business is its clients. The more clients you have, the more successful your business will be. And the best way to maintain the existing clients and obtain new ones is by keeping them satisfied with the service that you provide.
How To Use Customer Surveys To Earn Authoritative Links
Here’s the truth – no matter what a business’s goals or reasons are behind surveying their customers, reaching out to know them will certainly be beneficial. However, most businesses have no idea how they can leverage such customer surveys from a marketing standpoint.
