Survicate Blog

Microsurveys are in-app surveys with a huge benefit: they get the best response rates. Read Survicate's guide to find out how to craft one and where to place it for optimal feedback.

Survey fatigue is a problem for both inexperienced and seasoned professionals. But it doesn't have to be. Follow these simple rules to make your surveys effective and efficient.

Survey response bias will make your data inaccurate. You may even be looking at a waste of marketing budget. Find out how to avoid gathering unreliable data and craft your surveys optimally.

Customer loyalty has many benefits, including increased customer lifetime value, easier customer acquisition, and higher revenue. The more loyal customers you have, the less you have to worry about competitors.

NPS surveys give you insights to better the customer experience and loyalty and up your retention rate. Find out why your SaaS company should invest in NPS software.

Learn more about transactional NPS (tNPS) and relationship (rNPS) and discover the best times to use both. Improve customer experience across all customer journey touchpoints.

You can now integrate Survicate with Productboard, Mixpanel and Amplitude. Streamline contextual user feedback to your favorite product tools.

How do you know if your Net Promoter Score is good? Is it 30, 70, above industry average… or none of the above? Let’s find out.

Use both a transactional CSAT survey and the relational NPS survey to get a complete picture of how your brand is perceived by customers. Knowing the differences and similarities between the two can help you make better decisions about when to send each one and how to properly analyze the results.

NPS data analysis is a great way to learn what your businesss is doing well and what you can do to improve. This guide breaks down the process step-by-step.