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Survey Templates and Metrics

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“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

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Resources

Build an effective customer feedback engine in HubSpot

Learn how to build a customer feedback system with HubSpot and Survicate.

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Explore Survicate’s webinar collection

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Customer Feedback

Customer Feedback

Customer Feedback

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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Customer Feedback

Customer Feedback

How to Run an Automated Customer Feedback Program in 2025: 5 Critical Steps

Learn how to build a fully automated customer feedback program that drives loyalty, improves products, and fuels growth. Get practical steps, examples, and tips to turn feedback into action with Survicate.

Aleksandra Dworak

Social Media & Content Specialist

How to Boost Survey Response Rate (And Stop Worrying about Averages)

Is your response rate still in the lows? Learn how to boost it with smart survey tactics. Learn what the average and good survey response rates mean for you.

Senior Content Manager

Customer Feedback

Customer Feedback

Build a Customer Feedback System That Actually Drives Growth

Learn how to create a customer feedback system that collects insights, improves satisfaction, and drives growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

8 NPS Alternatives to Track Customer Experience in 2025

NPS is many comapnies' North Star. But that doesn't mean you shouldn't research other metrics! Find the best NPS alternatives to track customer experience.

Lidia Kurasińska

Senior Content Editor

Customer Feedback

Customer Feedback

7 Best Google Forms Alternatives for Capturing Customer Feedback

Are Google Forms limiting you? See how to stand out from the crowd with surveys by choosing one of the Google Forms alternatives. Let us show you a few.

Customer Experience Expert at Survicate

Customer Experience

Customer Experience

10 Medallia alternatives for customer experience management

Discover the best 10 Medallia competitors offering surveys, customer experience management and more. Find cost-effective and easy-to-use alternatives.

Product Marketing Manager

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Platform overview

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NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.

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