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Survicate Featured on Capterra with Multiple “Best Of” Category Badges in 2024

December 20, 2024
4
min read
Aldona Krysiak-Adamczyk
Senior Content Manager
Table of contents
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As we approach the end of this year, we are thrilled to announce that Survicate has been recognized with multiple “Best of” badges from Gartner Digital Markets brands Capterra and Software Advice, a leading software recommendation search engine.

This “Best of” badges program is an independent assessment that evaluates user reviews to help buyers identify the highest-rated software companies in specific categories that offer the most popular solutions.

“At Survicate, we constantly strive to empower businesses to make data-driven decisions and build deeper connections with their customers. Being recognized with multiple 'Best Of' badges inspires us to continue innovating and enhancing our platform. We’re excited to keep delivering exceptional value to our users in 2025 and beyond."

Kamil Rejent, CEO and founder of Survicate

Check out what our customers have to say about their experience with us:

“The ease of use and capacity for customization. The support team is very responsive. We also appreciated that there were no limits to the number of surveys we could create, only the total responses, which allowed us to use the platform for several projects.”

by Maddy D. [Capterra]

NPS, Polling, Market Research, Personalization, Product Management, Mobile Analytics, Knowledge Base, Lead Management, Mobile Marketing, Landing Page, User Experience (UX), Review Management, Survey, User Testing, Website Optimization Tools
“They have a great customer service team who is always able to help. Creating and analyzing surveys is easy and intuitive”

by Katie L. [Software Advice]

Why choose Survicate? With an overall rating of 4.6/5 and 80+ reviews across Gartner Digital Markets brands, Survicate provides the flexible tools you need to continuously measure customer feedback, refine user experiences, and drive sustainable growth.

  • Customer feedback & surveys: Collect actionable insights from your customers at every stage of the journey. Use a wide range of survey types, including NPS, CSAT, CES, and custom questionnaires, to better understand preferences, satisfaction levels, and improvement areas.
  • Audience targeting and personalization: Deliver highly relevant questions to the right audiences at the right time, ensuring contextually tailored feedback. Use our advanced targeting options to gather insights that truly reflect user needs and behaviors.
  • Integrations with your tech stack: Seamlessly connect Survicate with your existing marketing, CRM, and product analytics tools. Automatically sync responses into platforms like HubSpot, Intercom, and Slack, helping you unify insights across your organization.
  • Real-time analytics & reporting: Gain immediate visibility into survey results, track key metrics over time, and share reports across your team to drive data-backed decision-making. Categorize your open-text feedback with AI-driven features, and get answers to all your questions with a chat-based Research Assistant.
  • Enterprise-grade security & compliance: Rely on robust security protocols (including HIPAA), GDPR compliance, and enterprise-level authentication to ensure your data is protected and managed responsibly.
  • Expert onboarding & support: Benefit from hands-on guidance, comprehensive documentation, and a dedicated support team committed to helping you maximize the value of Survicate for your business.

Looking Ahead: More to come in 2025

While 2024 has been a remarkable year, we're not stopping here. As we look forward to 2025, we remain committed to evolving and enhancing our software to better serve our customers. One of them will be introducing Dashboards, fully customizable views that allow you to analyze data from multiple surveys and other feedback sources connected to Insights Hub in a single place. 

Survicate Dashboards

We’re excited about the opportunities and developments ahead and can't wait to continue growing alongside our customers.

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About Survicate

Survicate is a robust yet easy-to-use customer feedback platform for collecting and analyzing continuous customer feedback through surveys across email, web, in-product, and mobile apps. Featuring the Insights Hub, Survicate centralizes user feedback from various sources and categorizes and analyzes it with AI to extract actionable insights. It is ideal for any business seeking to understand and act on user feedback effortlessly.

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About Gartner Digital Markets:

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.

For more information, visit https://www.gartner.com/en/digital-markets

Disclaimer:

The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.

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