A software evaluation survey measures how your users feel about the different aspects of your software. Its purpose is to assess how specific parts of your product contribute to its success —and use the data you collect to drive product development in the right direction. After all, the software is only as good as your users’ happiness.
With this software evaluation survey template, you’ll measure general customer satisfaction and ask about your software’s ease of use, design attractiveness, or security. You can also add (or remove) any questions you want.Â
This software evaluation template will let you ask survey questions about your users’ general satisfaction levels—as well as investigate their feelings about particular features. Here are a few software evaluation survey questions divided into topics:
Always include follow-up questions in your surveys. They will allow your users to speak freely about their needs and suggest improvements.
For example, if a user answers a question about how easy the software is to use and selects “difficult,” ask them why they chose this answer and how you can improve. You’ll get concrete feedback that you can turn into a product fix—and maybe prevent customer churn!
Run software evaluation surveys regularly during the entire software lifecycle to check your product stability, discover bugs you missed, investigate if your product is still in line with your users’ needs. In case your product is new, run software evaluation survey to check the product-market fit and get the users’ initial feedback to steer the development in the right direction.‍If you’re actively growing your software, support it with surveys to scout for new feature ideas for your product roadmap and discover which aspects and features of your software are the most (and least) useful to your customers.
Run a software evaluation survey with Survicate in a matter of minutes. Once you set up your free account, just pick the software evaluation template above —or create a custom survey from scratch in our easy-to-use survey creator. Add and/or change questions and customize the design to fit your needs.
Distribute your survey via email, website, web app, or mobile app—no coding required. With our survey analysis dashboard, all the data you collect will be generated into a visual survey report that will show all the answers to your software evaluation survey questions. See the response breakdown, spot trends in the answers to open-ended questions, share the results with your team, and export them for further analysis.
All of that in a free account with no time limit. Set up your free account now!