Surveys perfectly integrated with Intercom Messenger and Email
Deliver NPS, CSAT, CES, customer feedback, and product surveys through Intercom Messenger and Email. Save survey responses in Intercom as tags, attributes, and events.
100 free survey responses included every month!
Join +30,000 companies of all sizes like:
2000+ installs in the Intercom App Store
Survicate's simple and powerful tools gave us the ability to deliver surveys quickly to our users through their Intercom integration. Engagement is 10x that of surveys delivered through other channels.
Michael
Director of User Experience, Digital Education
December 2019
source
What I like best is the ability to ask survey questions and then ask follow up questions automatically based off responses. The integration with Intercom is key!
Eric
Senior Director, Customer Service
August 2020
source
The combination of the number of survey types to choose from and customizable attributes makes Survicate one of the best survey tools I've ever used.
Adam
Marketing Director, Software
July 2020
source
Ask for customer feedback directly
in Intercom
Leverage all the tools you need to effectively survey your customers in Intercom.
- Enjoy the easy, code-free, one-click integration setup, no developers required
- Reach customers with Intercom Messenger and Intercom Email surveys
- Choose from 13 question types, including CSAT, NPS, and CES
- Identify Intercom contacts without asking for their contact details
Create Intercom Messenger surveys
in seconds
Run Intercom Messenger surveys that feel native to Intercom. Survicate surveys work with Intercom outbound, conversations, messenger home, and operator.
- Create Intercom Messenger surveys with an intuitive survey builder - no coding
- Send surveys during Intercom conversations. Send surveys via automated or manual in-app messages
- Choose from multiple question types, including Net Promoter Score (NPS)
- Send surveys to the people that matter most based on Intercom segments
Send engaging Intercom Email surveys
Send responsive Intercom Email surveys that customers can answer right from their email. Share surveys via links.
- Embed surveys into Intercom Emails for completion rates of up to 83%
- Create Intercom Email surveys with an intuitive survey creator - no coding
- Send surveys to exactly the right customers based on Intercom segments
- Add your logo, customize colors or use custom CSS to deliver customized email surveys
Turn customer feedback into action
Pull data from Intercom and push survey responses to Intercom seamlessly. Grow your business with customer feedback.
- Send survey responses to Intercom contacts as tags, events, and custom attributes
- Identify who gave you each answer and follow up with customers individually
- Send what you know about your Intercom contacts to Survicate to better analyze results
- Trigger Intercom campaigns based on survey responses to act on customer feedback
Close the feedback loop
- right inside Intercom
Provide a great customer experience with the powerful Survicate and Intercom integration.
- Automatically open conversations after receiving feedback
- Trigger automated campaigns to decrease churn, get more reviews, testimonials, and case studies
- Send CES surveys after onboarding, CSAT surveys after ticket closure, NPS surveys to predict repurchases
- Monitor and spot trends across the entire customer journey and at all touchpoints.
It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.
- Michael / Head of Marketing at Looka
A free plan that feels like a paid plan.
Start for free and upgrade as you grow. No credit card required and no need to talk to sales.
100 free survey responses included every month!