Intercom
Survicate and Intercom integration

Get more insights with personalized Intercom surveys

Send Intercom surveys effortlessly. Save responses as Intercom tags and attributes. Pull customer feedback from Intercom to Survicate’s Insights Hub
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Centralize feedback from Intercom surveys and other sources

Pull and categorize feedback from surveys, chats, and other channels in one click
  • Send customer feedback to Survicate’s Insights Hub with a single click
  • Automatically extract actionable insights from Intercom surveys
  • Get answers to any customer experience questions with Survicate’s AI Research Assistant
  • Save time analyzing thousands of Intercom survey responses, feature requests and online reviews
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Integrate Intercom surveys with feedback from different touchpoints

Improve customer data with feedback from NPS, CSAT, or product feedback surveys
  • Enjoy the easy, code-free, one-click integration setup, no developers required
  • Embed Intercom surveys directly into emails or chats
  • Synchronize your Intercom data with website, app, or in-product surveys
  • Identify Intercom users without asking for their contact details
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Use Intercom surveys to gather contextual feedback

Collect customer feedback on your product, onboarding experience, or run recurring CSAT and NPS surveys
  • Use customer segments to trigger Intercom surveys
  • Automate Intercom surveys and follow-ups with custom attributes
  • Monitor and spot trends across the entire customer journey
  • Get more details from your customers with Survicate’s advanced survey logic
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Close the feedback loop with a native Intercom integration

Address user concerns by immediately acting on their feedback
  • React faster to negative feedback and improve customer satisfaction
  • Automatically notify your team in Intercom when you receive new survey responses
  • Trigger and personalize customer journeys based on collected feedback
  • Segment your audience to target Intercom surveys and communication effectively
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“The Research Assistant feature has been an incredibly valuable tool in my workflow. When I tested it via Slack, it independently surfaced the same key themes I had identified through my own analysis. This alignment gave me confidence in its accuracy and reinforced the strength of the insights it generated. It’s an efficient, reliable feature that meaningfully supports our Voice of Customer work.”
Swetha Srivatsan
Voice of Customer Lead @Montu

What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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Why do companies switch to Survicate?

To build smarter customer feedback programs all in one survicate’s platform. One tool to collect, analyze, and act on feedback. Without juggling between tools or breaking the bank.
Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
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Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
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Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
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Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences
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Intercom surveys FAQs

What is the Survicate Intercom integration?

What types of surveys can I send through Intercom?

How does the integration work?

Do I need technical skills to set it up?

Can I target specific users or segments with my surveys?

What are the benefits of using Survicate-Intercom integration?

Is the Survicate Intercom integration free?

How can I get started?

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