Intercom & Survicate Intergation 🚀 NPS, CSAT, CES at hand

Ask for customer feedback in Intercom

Leverage all the tools you need to effectively survey your customers in Intercom

Enjoy the easy, code-free, one-click integration setup, no developers required
Reach customers with Intercom Messenger and Intercom Email surveys
Choose from 15 question types, including CSAT, NPS, and CES
Identify Intercom contacts without asking for their contact details

Run Intercom Messenger surveys

Run Intercom Messenger surveys that feel native to Intercom and work with all Intercom products

Make Intercom Messenger surveys with an intutive survey builder – no coding
Send surveys during Intercom conversations and via manual or automated in-app messages
Choose from multiple question types, including Net Promoter Score (NPS)
Send surveys to the people that matter most based on Intercom segments

Send engaging Intercom Email surveys

Send responsive Intercom Email surveys that customers can answer right from their email

Embed surveys into Intercom Emails for completion rates of up to 83%
Create Intercom Email surveys with an intuitive survey creator
Survey exactly the right customer based on Intercom segments
Change colors, add logos and use custom CSS to deliver customized email surveys

Turn customer feedback into action

Update Intercom contacts with survey responses and pull data from Intercom

Send survey responses to Intercom contacts as tags, events, and custom attributes
Identify who gave you each answer and follow up with customers individually
Send what you know about your Intercom contacts to Survicate to better analyze results
Trigger Intercom campaigns based on survey responses to act on customer feedback

Close the feedback loop inside Intercom

Provide a great customer experience with the powerful Survicate and Intercom integration

Automatically open conversations after receiving feedback
Trigger automated campaigns to decrease churn, get more reviews, testimonials, and case studies
Send CES surveys after onboarding, CSAT surveys after ticket closure, NPS surveys to predict repurchases
Monitor and spot trends across the entire customer journey and at all touchpoints

Customers

What people say about
Survicate

“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”

Luke Deka

CEO and Founder at Growbots

"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."

Abhishek Patodia

Senior Vice President at CarWale

"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"

Karolina Olczak

Head of Customer Success at Landingi

One platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place

Cover any customer feedback use case for Marketing, Product, CS and Leadership
Start tracking NPS, CSAT and CES in minutes
Drag and drop 15 question types to make any custom survey
Run email, link, web and mobile surveys from one tool
Create surveys in seconds with +125 profesional survey templates
Use a visual survey builder to make surveys match your brand
Make your surveys smart with skip logic, custom actions and re-directs

Get automated reports right in your inbox daily, weekly or monthly
Receive real-time email, Slack and MicrosoftTeams notifications
Export survey results to XLS, CSV, Google Sheets or your CRM
Connect survey data to your other tools via 1-click integrations, API or Webhooks
Import feedback from your inbox, Google Play and other sources
Convert to text and save voice conversations with customers
Save feedback from any website with the Survicate Chrome extension

Why companies switch to Survicate?

The best way to test Survicate is to use it for free

We’re also there

Why companies switch
to Survicate?

The best way
to test Survicate
is to use it for free