Start collecting priceless
customer feedback for free

All plans include:

icone-users Unlimited users & surveys

icone-multi Multi-channel surveys

icone-nps NPS, CSAT and CES

icone-integrations Native integrations

icone-questions Unlimited questions

icone-safety Responses autosave

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Free

$ 0 /month $ 0 /month

PLN 0 /month PLN 0 /month

£ 0 /month £ 0 /month

€ 0 /month € 0 /month

Forever

Survey responses included:

100 every month

Free and powerful surveys:

  • seemore-arrow-orange 125+ professional survey templates
  • seemore-arrow-orange Skip logic surveys
  • seemore-arrow-orange Email embeddable surveys
  • seemore-arrow-orangeRespondent identification and enrichment
  • seemore-arrow-orange HubSpot, Intercom and more integrations
  • seemore-arrow-orange Feedback Button unlimited responses
  • seemore-arrow-orange Data retention: 1 month

Essential

$ 99 /month $ 49 /month

€ 89 /month € 45 /month

PLN 415 /month PLN 205 /month

£ 79 /month £ 39 /month

Choose billing cycle:

Annual - save 50%

Monthly

Survey responses included:

1000 every month

Everything in Free, and:

  • seemore-arrow-brownish-green Export to CSV, XLS
  • seemore-arrow-brownish-green Google Sheets integration
  • seemore-arrow-brownish-green Answers and attributes piping
  • seemore-arrow-brownish-greenFeedback Hub
  • seemore-arrow-brownish-green Page redirect
  • seemore-arrow-brownish-green Data retention: 6 months

Professional

$ 199 /month $ 99 /month

€ 179 /month € 89 /month

PLN 839 /month PLN 415 /month

£ 159 /month £ 79 /month

Choose billing cycle:

Annual - save 50%

Monthly

Survey responses included:

5000 every month

Everything in Essential, and:

  • seemore-arrow-essential-green Survicate branding removed
  • seemore-arrow-essential-green Custom design (CSS)
  • seemore-arrow-essential-green Advanced targeting
  • seemore-arrow-essential-green Automated recurring surveys
  • seemore-arrow-essential-green Data export API
  • seemore-arrow-essential-green Email and Slack notifications
  • seemore-arrow-essential-green Data retention: 2 years

Ultimate

$ 499 /month $ 249 /month

€ 449 /month € 225 /month

PLN 2 095 /month PLN 1 045 /month

£ 399 /month £ 199 /month

Choose billing cycle:

Annual - save 50%

Monthly

Survey responses included:

25 000 every month

Everything in Professional, and:

  • seemore-arrow-dark-green Premium integrations: Marketo, Pardot, Salesforce
  • seemore-arrow-dark-green Webhooks
  • seemore-arrow-dark-green Custom domain
  • seemore-arrow-dark-green SAML SSO authentication
  • seemore-arrow-dark-green Data retention: 5 years

Custom Plan

Have a pricing question or need a custom plan with additional support services, enhanced security features or add-ons? Chat with us now and let’s tailor Survicate to your needs.

Chat with us now

Features

  • Custom number of responses
  • Custom feature configuration
  • Workspaces for teams and projects
  • Access rights management

Support & services

  • Phone support & priority chat queue
  • Dedicated onboarding & implementation
  • In-house custom design services
  • Custom SLA & DPA, PO & Invoicing

FAQs

How does the free plan work?

On the free plan, you can collect 100 responses per month and have continued access to all basic features. You also get to test out the more complex functionalities.

How do you count responses?

We count responses on a per-respondent basis. This is also true for surveys made up of multiple questions. Regardless of whether a respondent replies to just one question or all of them, it will qualify as one response in both instances.

Can I use more than one survey channel?

Yes, you can use all survey channels with one subscription.

What if I go over the limit of responses on my plan?

Your surveys will say “Currently unavailable” if someone sees them. However, we’ll send an email notification when you are 80% through your limit and another email notification when you’ve reached the limit. To resume your surveys, upgrade your plan or chat with us to work out a custom plan with a custom number of responses.

What is the minimum commitment? Can I pay monthly?

There is no minimum commitment. You can pay mothly.

Do I get a discount on annual plans?

Yes. If you choose to pay annually, you’ll get 50% off.

Is there a custom plan?

Yes, you can purchase features as add-ons. We also offer custom plans for businesses with a very large audience, non-standard support requirements (SLA, custom agreement, success manager), bigger teams or those that need custom implementation. Please contact us at sales@survicate.com to discuss the details of such cooperation.

Do you offer plans for Educational institutions and Non-profit organizations?

Educational institutions and non-profits can get an extra 25% off any yearly plans – please drop us an email at sales@survicate.com to find out more.

Can I get a demo before signing up?

Yes – please drop us an email at sales@survicate.com or use the chat on our website. We strongly encourage you to sign-up first though – the demo is much more effective once you try it out a bit.

Are taxes included in the price?

Additional taxes may apply if you’re not a registered business.

Is there a live chat support?

Yes, you can talk with us Mon-Fri from 9am to 11pm CET using the live chat option. Start a chat conversation in the bottom right-hand corner of your screen.

Can I cancel my subscription? What’s your refunds policy?

You can cancel your subscription at any point. Your account will remain active until the new billing cycle begins. We don’t offer refunds, so always make sure to terminate your subscription before the new billing cycle begins.

Is the number of responses cumulative? Do unused responses carry over to next month?

No, it’s not cumulative. The limit of responses applies to each billing cycle and resets each month. Unused respones will not carry over to next month.

What is the web and mobile traffic limit included in my plan?

All default plans include a combined web and mobile traffic limit of 500k visitors each month. If your traffic is higher than this, please contact us for a custom plan quote. You can contact us via the chat in the bottom right-hand corner of your screen or by emailing us at sales@survicate.com. If you are on a default plan and you’ve exceeded the traffic limit, we’ll be in touch to discuss a custom plan.

Payment methods

Discover
Mastercard
PayPal
Visa
Wire
Amex

No transaction fees

It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.

Michael

Head of Marketing at Looka

Michael, head of marketing at Looka