How does the free plan work?

On the free plan, you can collect 50 responses per month and have continued access to all basic features. You also get to test out the more complex functionalities.

How do you count responses?

We count responses on a per-respondent basis. This is also true for surveys made up of multiple questions. Regardless of whether a respondent replies to just one or all of them, it will qualify as one response in both instances.

Can I use more than one survey channel? Can I get multiple subscriptions?

If you want to use more than one survey channel, you need to purchase an additional subscription.

What if I go over my limits?

Your surveys will stop working. However, we’ll notify you upon nearing the response limit so you get continued stream of responses.

What is the minimum commitment? Can I pay monthly?

There is no minimum commitment to self-service plans. If you choose to pay annually at the annual rate, you’ll get two months free of charge.

Is there a custom plan?

We offer custom plans for businesses with a very large audience, non-standard support requirements (SLA, custom agreement, success manager), bigger teams or those that need custom implementation. Please contact us at sales@survicate.com to discuss the details of such cooperation.

Do you offer plans for Educational institutions and Non-profit organizations?

Educational institutions and Non-profits can get 25% additional discount for our yearly plans – please drop us an email at sales@survicate.com to find out more.

Can I get a demo before signing up?

Yes – please drop us an email at sales@survicate.com or use the chat on our website. We strongly encourage you to sign-up first though – the demo is much more effective once you try it out a bit.