Essential
Everything you need to start collecting customer feedback.

Free

Collect 50 responses a month

Get 200 extra for $25/mo

  • Website, email and NPS surveys
  • Clear and lucid reports
  • Essential survey customization
  • Conditional question branching
  • Integration with single software
  • Data removal (GDPR)
  • Three seats
Ideal voice of customer solution for growing businesses.

  • Everything in Essential, plus:
  • Survey results export
  • Full design customization & branding
  • Advanced survey targeting
  • Integration with your software stack
  • Data access history
  • Ten seats
Ultimate
For companies with high traffic websites and large Customer base.

$
549/mo

Collect 25,000 responses a month

Get a quote for unlimited

  • Everything in Professional, plus:
  • Survey data export API
  • Survey sampling
  • Custom attributes targeting
  • Workspaces for domains and teams
  • Access rights management
  • Unlimited seats


Sign up free

No credit card required.

Our customers

Brainly GetResponse NN Wework T-mobile HP pipedrive" Harvard University

FAQs

How does the free plan work?

The free account allows you to collect up to 50 survey responses a month and gives access to all basic functions, including 1 integration. If you need more responses, check out our Professional plan – startup can get it on special conditions.
If you need access to features not offered in the Free plan, you will need to connect your credit card and upgrade your subscription to Professional or Ultimate plan. You can go back to the Free account anytime.

How do you count responses?

Whenever someone starts filling out your survey, despite the number of questions in it, we count it as one survey response. Important fact – we record answers to every single question in a survey, even if the survey hasn’t been completed.

How should I know how many responses will I collect?

You should consider depends on many factors – the number of surveys you plan to launch, website traffic or customer base as well as targeting options you choose. Our Customers see response rates ranging from 0.5% to even over 60%.
The best way to find out is to create a free account, which gives you an opportunity to collect and analyze up to 50 responses a month.

What will happen if I go over my limit?

Your surveys will stop working when you reach response limit. The system will alert you if you are close to reaching your limit throughout your subscription period.
The surveys will restart immediately after you choose a higher subscription plan or purchase an add-on with additional responses.

What is the minimum commitment? Can I pay monthly?

Yes, when you choose a Professional or Ultimate plan you can pay monthly. However, with yearly plans, you get a discount which gives you 2 months for free.
Also, for Professional and Ultimate yearly plan users, we offer a priority support plan with dedicated onboarding, option for an invoice billing and limited edition Survicate t-shirt.

Is there a custom plan?

We offer custom plans for businesses with high responses needs, non-standard support requirements (SLA, custom agreement, success manager) or need custom implementation. Please contact us at [email protected] to discuss details of such cooperation.

Do you offer plans for Education and Non-profits?

Educational institutions and Non-profits can get 50% lifetime discount for Professional or Ultimate subscriptions – please drop us an email at [email protected] to find out more.

Can I get a demo before signing up?

That is possible – please drop us an email at [email protected] and describe your needs and goals, and we’ll get back to you.

Payment methods

Discover
Mastercard
PayPal
Visa
Wire
Amex

Survicate is easy to use and response rates are higher than I expected. With Survicate, I can quickly collect feedback from customers and turn data into priceless knowledge for the company.

Alex / Marketing Manager at Uber

Compare features

Learn more about Survicate features to find the most suitable plan for your company.

 

Essential Professional Ultimate

Pricing

Billed monthly. Price per month.
Billed annually. Price per month. Free $169 $449

General

Workspaces? 1 1 3
Active surveys? Unlimited Unlimited Unlimited
Users? 3 10 Unlimited
Monthly responses? 50 10,000 25,000
Additional responses? $25/mo per 200 extra $25/mo per 500 extra Custom
Additional responses – Yearly? $21/mo per 200 extra $21/mo per 500 extra Custom
Targeted Website Surveys?
In-message Surveys?
Net Promoter Score®?
Feedback Widget?
Full-Page Questionnaires?

Questions & calls to actions

Surveys library?
Questions library?
Single answer question?
Multiple answer question?
Text answer question?
NPS questions?
Skip logic. Conditional branching.?
Exit surveys?
Survey introduction?
Call to action?
Redirect to URL?
Contact form?
Custom JavaScript action?
Start a chat?
Social media widget?
Smiley face question?

Reports & analytics

Analysis time limit? 3 months back 12 months back Unlimited
Reporting module?
CSV & XLS export?
Lead Alerts?
Notifications?
Data export API?

Design

Custom color templates?
Responsive design?
Website survey position?
Add your own graphics?
Attention-grabbing overlay?
Remove ‘Powered by’ footer?
Custom CSS?

Audience targeting

New / returning / frequent?
Visit source?
Behaviour & interaction?
Language?
Device?
Regular expressions?
Past answers?
Target signed in users?
Single page application support?
Campaign UTM parameters?
Cookie values?
Visitors sampling?

Survey triggers

Page scroll?
Time on page?
Exit intent?

Integrations

Integrations available 1 3 Unlimited
Intercom
HubSpot
Vero
Act-On
Active Campaign
Salesmanago
Pipedrive
Drip
Mailchimp
GetResponse
FullStory
SessionCam
ConstantContact
Segment
Optimizely
Google Analytics
Woopra
iPresso
SendGrid
Infusionsoft
Klaviyo
Boomtrain
Mailgun
Customer.io
Cxense $1000/year
Salesforce $1000/year
Salesforce Pardot $1000/year
Marketo $1000/year

Account settings

Daily backups?
SSL Support?
Invoices?
User roles management?
Purchase order & invoicing? Yearly Yearly