“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”
Get more satisfied customers with product feedback
Run product surveys to know what users think about your product and their experience. Make data-driven decisions to build a sticky product and attract more customers.
Understand user needs
Launch product surveys to get more insights about users’ behaviors, challenges, goals and needs to address them with your product. Design a product that is irreplaceable for your customers to reduce churn risk. Help users to achieve their goals faster and increase customer satisfaction.
Prioritize the roadmap effectively
Ask your users which enhancements are most important for them. Focus on features with the most significant impact on your business. Attract more users and turn them into satisfied customers. Review your roadmap regularly with continuous insights from product surveys.
Increase in product engagement
Collect insights on each user journey stage. Make data-driven decisions to personalize user experience, improve the onboarding experience and remove friction. Learn what features will keep your users engaged for longer than before.
Identify bugs faster
Prevent frustrated users from turning into detractors. Use the product survey app to collect continuous bug reports. Track user issues and gain more satisfied users.
What is a product survey?
What are the main benefits of a product survey?
What are some best practices for creating survey questions?
How can I run market research with in-product surveys?
How many product survey questions should I ask?
What is the importance of customer personas in product surveys?
How can I get started with my product survey?
How can I ensure my new product resonates with the target audience by using an in-product survey?
NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.