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Intercom
Survicate and Intercom integration

Get more insights with personalized Intercom surveys

Send Intercom surveys effortlessly. Save responses as Intercom tags and attributes. Pull customer feedback from Intercom to Survicate’s Insights Hub
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Centralize feedback from Intercom and other sources

Pull and categorize feedback from surveys, chats, and other channels in one click
  • Send customer feedback to Survicate’s Insights Hub with a single click
  • Automatically extract actionable insights from Intercom surveys
  • Get answers to any customer experience questions with Survicate’s AI Research Assistant
  • Save time analyzing thousands of feature requests and online reviews
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Integrate Intercom with feedback from different touchpoints

Improve customer data with feedback from NPS, CSAT, or product feedback surveys
  • Enjoy the easy, code-free, one-click integration setup, no developers required
  • Embed surveys directly into Intercom emails or chats
  • Synchronize your Intercom data with website, app, or in-product surveys
  • Identify Intercom users without asking for their contact details
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Use Intercom surveys to gather contextual feedback

Collect customer feedback on your product, onboarding experience, or run recurring CSAT and NPS surveys
  • Send out surveys embedded in email or Intercom chats
  • Automate surveys and follow-ups with Intercom
  • Monitor and spot trends across the entire customer journey
  • Get more details from your customers with Survicate’s advanced survey logic
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Close the feedback loop with a native Intercom integration

Address user concerns by immediately acting on their feedback
  • React faster to negative feedback and improve customer satisfaction
  • Automatically notify your team in Intercom when you receive new survey responses
  • Trigger and personalize customer journeys based on collected feedback
  • Segment your audience to target Intercom communication effectively
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Get more users insights with email surveys

  • Uncover the reasons behind low engagement and high churn
  • Send surveys that users can answer whenever they want instead of waiting for them to visit the product
  • Reduce the clicks needed to leave feedback with questions embedded into the email to increase response rates
  • Automate recurring surveys in your CRM to get continuous feedback
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Save time on configuring an email survey

  • Use effective email Survey templates and Questions library always to ask the right questions
  • Create branded surveys with an intuitive editor in a few clicks
  • Add the first question to the email body without hassle - use automatically generated HTML code
  • Connect your tool stack with survey responses with native, no-code integrations
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Use email surveys to transform the Customer Experience

  • Understand customers better by analyzing full and partial responses linked to customer profiles
  • Keep up with new survey responses with condition-based email and Slack notification
  • Make data-driven decisions. Use a word cloud to summarize text responses
  • Uncover crucial insights with advanced filtering. Find responses from specific dates or users
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Customers

What people say about
Survicate

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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."
Abhishek Patodia
Senior Vice President at CarWale
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"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"
Karolina Olczak
Head of Customer Success at Landingi
One platform

Why do companies switch
to Survicate?

Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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Intercom surveys FAQs

What is the Survicate Intercom integration?

What types of surveys can I send through Intercom?

How does the integration work?

Do I need technical skills to set it up?

Can I target specific users or segments with my surveys?

What are the benefits of using Survicate-Intercom integration?

Is the Survicate Intercom integration free?

How can I get started?

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We’re here to support you

along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response