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Smartlook
Survicate and Smartlook integration

Effortless insights for Smartlook survey

Merge Smartlook survey data with session recordings, heatmaps, and events. Get a deeper understanding of user behavior and make better decisions.
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Trusted by 1500+ digital businesses

Reveal the 'why' behind your users’ behavior

Integrate Smartlook and Survicate in less than 1 minute to uncover the reasons behind your users actions
  • Collect contextual user feedback through website or in-product microsurveys
  • Combine real customer feedback from Survicate with web session recordings in Smartlook
  • Filter sessions by survey responses to access a specific moment of your web recordings
  • Determine where and why users drop off by linking feedback with Smartlook’s funnels
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Continuously improve the UX based on real user insights

Understand what elements of your product or website need improvement by adding feedback to web sessions
  • Run recurring and fully customized surveys targeted to specific users on selected web pages
  • Pinpoint the problems your users experienced when interacting with your website or product - and fix them
  • Connect the customer insights from both tools to create better digital experiences for your users
  • Streamline user feedback to Productboard, Segment and your other favorite tools with 23+ code-free integrations

Analyze how various user groups interact with your website

Segment based on feedback to evaluate how different users respond to your website or web app
  • Improve audience segmentation in Smartlook with customer insights from Survicate
  • Send survey results to Smartlook as custom session events and use them as filters
  • Group and evaluate web sessions based on the NPS or CSAT scores of your users
  • Save and track segments over time to monitor how they react to your website or product changes
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Why do companies switch to Survicate?

Get feedback from everyone, everywhere
  • Collect complete feedback through email, web, mobile, and in-product surveys
  • Continuously track NPS, CSAT, and CES, and monitor trends effectively
  • Launch continuous and recurring surveys precisely targeted to the right audience segments
Skip manual feedback management
  • Continuously listen to feedback from all sources
  • Automatically sync online reviews, calls, emails and transcriptions in one place
  • Categorize insights to fully understand customer needs in real time
Make feedback-driven decisions faster
  • Build custom dashboards to monitor crucial metrics and trends over time
  • Automatically visualize your data for faster insights
  • Break down results by timeframe, attributes, and more
Translate feedback into visible improvements
  • Close feedback loops automatically with custom workflows
  • Connect Survicate with over 40 native integrations
  • Centralize and categorize feedback in Insights Hub for a detailed view of your customers’ needs and experiences

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Survicate has your (feed)back

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  • 97% satisfaction rate
  • 2 minutes first response