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“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
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Customer Feedback
·
November 24, 2025
·
min read
Customer Feedback
Customer Feedback
·
min read
Customer Feedback Automation: What the Best CX Teams Do Differently
Discover how top CX teams use customer feedback automation to boost response rates, act on insights faster, and improve customer experience.
November 24, 2025
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Customer Feedback
Customer Feedback
·
10
min read
How to Respond to Negative Feedback [Examples]
What is negative feedback? Discover how to respond to bad reviews to benefit your business with our guide.
November 24, 2025
Most popular
Sabina Fox
Senior Content Manager
Customer Satisfaction
Customer Satisfaction
·
8
min read
5 Key Customer Satisfaction Metrics for Businesses to Track in 2025
Measure the things that matter. Read our guide and discover the right customer satisfaction metrics that make a real impact for your business.
November 24, 2025
Most popular
Kasia Perzynska
Customer Satisfaction
Customer Satisfaction
·
10
min read
How to Improve Customer Satisfaction in 2025 (8 Practical Tips)
Learn how to improve customer satisfaction in 2025 with 8 expert tips. Boost loyalty, retention, and revenue with proven strategies.
November 24, 2025
Most popular
Kasia Perzynska
Customer Satisfaction
Customer Satisfaction
·
14
min read
Customer Satisfaction: Why It’s Important in 2025
Customer satisfaction is important, being the key to steady business growth. Learn why and how you should track it with customer satisfaction surveys.
November 24, 2025
Most popular
Marta Szyndlar
Senior Content Manager
Customer Satisfaction
Customer Satisfaction
·
8
min read
What is CSAT & How to Measure Customer Satisfaction?
Discover what is CSAT, how to calculate it, what are best practices on running CSAT surveys and how to conduct CSAT analysis.
November 24, 2025
Most popular
Kasia Perzynska
Product Research
Product Research
·
7
min read
How to Build a Better Product Roadmap With Surveys in 2025
A well-built product roadmap is key to creating the desired product. Learn how to prioritize new features to create a great product roadmap!
November 24, 2025
Most popular
Kasia Perzynska
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