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User Research
·
July 8, 2025
·
8
min read
User Research
User Research
·
8
min read
Traditional Research Repositories Failed. Can AI Bring Research Back to Life?
Discover why traditional research repositories fail — and how AI tools make insights searchable, accessible, and truly self-serve.
July 8, 2025
Weronika Denisiewicz
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Customer Feedback
Customer Feedback
·
10
min read
Voice of Customer Feedback: What It Is and How to Use It
Voice of customer feedback is one of the most efficient ways to learn how your customers feel about your product or service. Here's how to effectively use it.
June 27, 2025
Most popular
Mile Zivkovic
Customer Feedback
Customer Feedback
·
10
min read
Build a Customer Feedback System That Actually Drives Growth
Learn how to create a customer feedback system that collects insights, improves satisfaction, and drives growth.
June 27, 2025
Most popular
Aldona Krysiak-Adamczyk
Senior Content Manager
Customer Satisfaction
Customer Satisfaction
·
10
min read
How to Improve Customer Satisfaction in 2025 (8 Practical Tips)
Learn how to improve customer satisfaction in 2025 with 8 expert tips. Boost loyalty, retention, and revenue with proven strategies.
June 26, 2025
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Kasia Perzynska
Customer Experience
Customer Experience
·
9
min read
Good vs Great Customer Service Experience—What's the Difference?
Find out what it takes to take your customer experience from good to amazing. Hint: it all starts with feedback.
June 12, 2025
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Kasia Perzynska
Customer Research
Customer Research
·
10
min read
The 9 Ultimate Voice of the Customer Tools for Customer Research
Learn the unknown and try out these voice of the customer tools. This list covers all the most unique VOC tools on the market today. You don’t want to miss it.
June 12, 2025
Most popular
Kinga Edwards
Customer Experience Expert at Survicate
Surveys
Surveys
·
13
min read
Best Survey Tools & Software for 2025
Looking for the best survey tool? Find the right survey software for your business and take customer experience to the next level.
May 30, 2025
Most popular
Marta Szyndlar
Senior Content Manager
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