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Segment
Survicate and Segment integration

Plug customer feedback into Segment

Run web surveys to Segment-identified audiences. Get responses as Segment events. Store user feedback together with other customer data and send it further to your product and marketing tools.
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Build survey audience with Segment

Use the information about company, title and other traits from Identify and Group Calls
  • Run web or web product surveys in seconds; never affect your performance metrics
  • Build your audience with respondents' attributes, including those from Segment Identify and Group Calls
  • Survey at the right time with different triggers: upon exit intent, time spent on a page, scroll percentage and more
  • Filter results by Segment data and see feedback from users you want to hear the most
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Flow data through your Segment stack

Send survey results to other tools and meet your users’ needs - at all touchpoints
  • Easily add Survicate as a new destination to your Segment workspace
  • Send survey results to your CRM, product, marketing and other tools connected to Segment
  • Prioritize your product roadmap and improve one-to-one marketing with user feedback
  • Examine user feedback in FullStory, export it to Google Sheets, and explore 25 more integrations
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What people say about Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Medialivre
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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One platform

Why do companies switch
to Survicate?

Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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