Net Promoter Score® (NPS) survey template

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  • No time limit on the free plan
  • 100 free survey responses every month
  • No credit card required
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NPS (Net Promoter Score) is an effective and widely popular customer satisfaction metric.
Run NPS surveys to gauge customer loyalty and gather qualitative feedback. Use your findings to improve customer experience and drive company growth.
Track your Net Promoter Score and discover the “why” behind it with our free NPS survey template.
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Net Promoter Score Template FAQ
What is Net Promoter Score (NPS)?
What is the Net Promoter Score (NPS) survey question?
What are the Net Promoter Score (NPS) question examples?
How is Net Promoter Score calculated? What is the NPS formula?
How do I create a Net Promoter Score (NPS) survey?
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Customize template
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One Platform
Why companies switch
to Survicate?
Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Enable any use case for Marketing, Product, CS and Leadership with one tool
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email and Slack notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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The best way to test Survicate
is to try it
  • No time limit on the free plan
  • 100 free survey responses every month
  • No credit card required
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