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Assess business risk related to coronavirus. Click on the left to test our interactive survey
USE THIS SURVEY
Discover if your customers are
affected by the coronavirus crisis
Learn about their pain points, predict
if they’re likely to churn or cancel
Offer custom solutions to keep
your customers onboard
Coronavirus is the worst public health crisis for a generation. It has a growing impact on the global economy, disrupting business and consumer behavior on a massive scale. As doctors around the world try to combat the disease, companies across industries are trying to cope with the financial implications of the pandemic. Those challenges include decrease in revenue, lost bookings, events cancellation, layoffs, and more.
The CoronaCrisis survey hopes to establish if the pandemic has impacted the businesses of your customers. They’ll be able to provide first-hand insights into the economic effects of coronavirus. If your customers are already faced with the business impacts of the outbreak, they might want to stop using your services. Our survey will help you retain them.
In the age of uncertainty, the likelihood of losing customers is higher than ever. That’s why businesses, including yours, should shift their focus to retention.
Are you likely to lose customers over the coronavirus crisis? Yes, you might lose some of them, in the same way, your customers might lose theirs. But you can also proactively reach out to your clients in an effort to minimize the negative effects. With our survey, you’ll be able to:
• Identify industries (air, travel, events) that are the most affected;
• Discover what are the biggest pain points of your customers;
• Identify policies you can apply to a larger group of your customers to avoid churn;
• Have your customer-facing teams offer custom solutions to your customers to avoid churn;
• Address the concerns and doubts of your customers to keep them on board.
Desperate diseases must have desperate remedies. The time to act is now.
Free plan available. 100 free survey responses included every month!
.Keep track of audience satisfaction and excel at customer experience.
.Make sure using your service is easy as one-two-three.
.Make sure you provide a superb customer service experience.