Lost customer survey template

Make the perfect survey from a survey template. Sign up for the free plan to edit the template and send the survey

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In-product Website Email and link Mobile Intercom

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No time limit on the free plan

Set up in minutes

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Ask the right lost customer survey questions to reduce churn and boost your business growth.

Customer acquisition is 5 times more expensive than customer retention. That is why reducing churn plays an important role in revenue growth.

Identify why customers leave to minimize the cost of new customer acquisition and boost ROI.

Lost customer survey template FAQ

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Lost customer survey template FAQ

Customizable survey templates

Make the survey template work for you

Use one of the 125+ ready-to-go templates or create surveys from scratch
Change colors, fonts, and layout with the visual editor
Make smart surveys with skip logic, custom actions, and redirects
Select from email, website, web app, or mobile app surveys

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Chief Product Officer & Co-founder

You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.

Chief Product Officer & Co-founder

You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.

Chief Product Officer & Co-founder

You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.

Integrations

All native integrations are
1-click and code-free

Send survey responses to
Intercom contacts

powerdBy Survicate

Update Klaviyo contacts with survey responses

powerdBy Survicate

Use survey responses to
trigger HubSpot workflows

powerdBy Survicate

Combine data from surveys
with user data from Segment

powerdBy Survicate

Trigger marketing automations
with survey responses

powerdBy Survicate

Google Analytics

Match GA data with survey
data from Survicate

powerdBy Survicate

See more integrations →

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