Lost customer survey template

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Ask the right lost customer survey questions to reduce churn and boost your business growth.
Customer acquisition is 5 times more expensive than customer retention. That is why reducing churn plays an important role in revenue growth.
Identify why customers leave to minimize the cost of new customer acquisition and boost ROI.
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Lost customer survey template FAQ

What is a lost customer survey?
What are the standard lost customer survey questions I should use?
Why use a lost customer survey?
How to use the lost customer survey template with Survicate?
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Customize template
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One platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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