3-point scale Customer Effort Score (CES) survey template

Make the perfect survey from a survey template. Sign up for the free plan to edit the template and send the survey
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Discover the friction points to improve in customer journey.
Use the CES survey to better the customer experience. Uncover the challenges on different touchpoints.
Optimize your product or services and track how it influences your customer relationships.
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
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