3-point scale Customer Effort Score (CES) survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Customize it and brand.
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Discover the friction points to improve in customer journey.
Use the CES survey to better the customer experience. Uncover the challenges on different touchpoints.
Optimize your product or services and track how it influences your customer relationships.
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3-point scale CES survey template FAQ

What is a CES survey template?

What are the benefits of using a CES survey template?

What are the best ways to administer a customer effort score survey?

What are the advantages of using a 3-point scale CES survey template over a 5 or 7-point scale survey?

How can you use the CES survey template to reduce customer churn?

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