Customer service survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Endless customization possibilities.
HubSpot logoSpotify logoActivision logoIndeed logoSendgrid logoAtlassian logoHP logoWiley logoPizza hut logo
attribute_section_arrow
feature-arrow
bullet point light
Keep track of customers' satisfaction with the customer service you provide.
Frontline staff has a profound impact on customer experience, your brand's image, and revenue.
Collect feedback on customer service to deliver a winning customer experience. Improve customer lifetime value, boost sales, and build a positive brand image.
bullet point light
attribute_section_arrow
att-next-arrow
Customer service survey FAQ

What is a customer service survey?

Why use a customer service survey?

What questions to ask in a customer service survey?

How to use Survicate's customer service survey template?

See more questions
Hide some questions
nav-up-arrow
attribute_section_arrow
Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Edit template
home page asset
att-next-arrow
feature-arrow

We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response