For customer success teams

Create experiences
people share

Use insights from surveys to increase customer satisfaction, predict lifetime value, and boost client retention. Give voice to your users and learn how to provide an unbeatable customer experience
  • No time limit on the free plan
  • 100 free survey responses every month
  • No credit card required
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Undertand your clients
better
  • Collect feedback from customers across multiple channels including email, app, and website
  • Learn about your clients’ common pain points and improve the customer journey
  • Use survey results to enrich customer profiles & better understand their needs
  • Boost customer retention by learning why your clients churn
Sign Up Free
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Improve your customer satisfaction
  • Monitor and improve customer satisfaction with NPS, CSAT & CES surveys
  • Run surveys to evaluate & improve your customer service performance
  • Act upon critical feedback in real-time by setting alerts about incoming survey responses
Sign Up Free
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Feedback Hub - track all customer feedback
  • Capture feedback from your everyday conversations in Intercom and other channels
  • Automatically collect and organize all your user insights in one place
  • Improve team communication and bring attention to user requests
Sign Up Free
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Integrate your CRM tools seamlessly
  • Integrate seamlessly with an array of communication and support tools
  • Update customer profiles in platforms such as Intercom, HubSpot, and Salesforce
  • Set automatic notifications via email & Slack about incoming responses to customer satisfaction surveys
Sign Up Free
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Integrations
All integrations are 1-click, code-free,
two-way and native
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“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”
Brandon Zisa
Director of Client Success at Vestwell
The best way to test Survicate
is to use it for free
Sign up free
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Launch
a survey
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Analyze
results
  • No time limit on the free plan
  • 100 free survey responses every month
  • No credit card required
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