Intercom Messenger Surveys

Evaluate customer service with Intercom Messenger surveys

Run Intercom Messenger surveys that feel native to Intercom and collect real-time feedback while chatting with your customers.
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
Conversational surveys for
Intercom Messenger
Trusted by 1500+ digital businesses
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Effortless Intercom surveys
Create surveys in seconds with a one-click connection to Intercom.
  • Use AI to build surveys or select from templates and our question library.
  • Choose from multiple question types, including NPS, CSAT, and more.
  • Launch surveys after every chat or automate in-app surveys using Intercom segments.
  • Close the feedback loop with automated workflows to act on feedback faster.
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Make Intercom messenger surveys quickly
att-next-arrowBye questionnaires, hello chat surveys
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Improve customer service quality with Intercom surveys
Track trends and sentiment in customer feedback to drive continuous improvement.
  • Discover what your customers love (and dislike) about their experiences.
  • Automatically open conversations after receiving feedback to follow up in real-time.
  • Send targeted surveys like CES after onboarding, CSAT after ticket resolution, and NPS to predict repurchase intent.
  • Leverage AI-generated insights to enhance customer experiences.
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“Survicate's simple yet powerful tools gave us the ability to deliver surveys quickly to our users through their Intercom integration. Engagement is 10x that of surveys delivered through other channels.”
Michael Mancuso
Director of User Experience at Wiley

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along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response