Intercom Messenger Surveys

Evaluate customer service with Intercom Messenger surveys

Run Intercom Messenger surveys that feel native to Intercom and collect real-time feedback while chatting with your customers.
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Effortless Intercom surveys
Create surveys in seconds with a one-click connection to Intercom.
  • Use AI to build surveys or select from templates and our question library.
  • Choose from multiple question types, including NPS, CSAT, and more.
  • Launch surveys after every chat or automate in-app surveys using Intercom segments.
  • Close the feedback loop with automated workflows to act on feedback faster.
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Improve customer service quality with Intercom surveys
Track trends and sentiment in customer feedback to drive continuous improvement.
  • Discover what your customers love (and dislike) about their experiences.
  • Automatically open conversations after receiving feedback to follow up in real-time.
  • Send targeted surveys like CES after onboarding, CSAT after ticket resolution, and NPS to predict repurchase intent.
  • Leverage AI-generated insights to enhance customer experiences.
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Integrations
All integrations are 1-click,
code-free, two-way and native
Intercom
‍
Send survey responses to
Intercom contacts
powerdBy Survicate
Klaviyo
Update Klaviyo contacts with survey responses
powerdBy Survicate
HubSpot
‍
Use survey responses to
trigger HubSpot workflows
powerdBy Survicate
Segment
‍
Combine data from surveys
with user data from Segment
powerdBy Survicate
ActiveCampaign
Trigger marketing automations
with survey responses
powerdBy Survicate
Google Analytics
Match GA data with survey
data from Survicate
powerdBy Survicate
See more integrations →
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“Survicate's simple yet powerful tools gave us the ability to deliver surveys quickly to our users through their Intercom integration. Engagement is 10x that of surveys delivered through other channels.”
Michael Mancuso
Director of User Experience at Wiley

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