Ask the right users at the right time
Choose when surveys should reach your users to dive into each part of the funnel
- Automate feedback collection via email, page or app widget and Intercom messenger
- Use recurring surveys to collect continuous feedback from your customers
- Set up advanced website and product targeting to reach selected customer segments
- Run A/B tests and feed your customer experience strategy with relevant data
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Personalize surveys to improve user engagement
Make surveys tailored to every customer to increase the response rates
- Ask only relevant questions with survey logic
- Automatically translate NPS, CSAT or CES surveys in a few clicks
- Get more positive reviews by redirecting promoters to G2, Capterra or Google Reviews
- Make conversational surveys by using previously collected data
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React faster to customer feedback
Fix issues quickly to have more satisfied customers
- Smoothly capture respondents' contact details and update their profiles in your CRM
- Get feedback right after the Intercom chat is closed and follow up on reviews
- Act on feedback in real-time with custom Slack and email notifications
- Connect Survicate with HubSpot, Salesforce, Zendesk and your other favorite tools
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Collaborate on customer insights with your team
Build a customer-centric business that succeeds
- Add unlimited users to drive customer feedback culture in your organization
- Protect respondents’ data by managing user permissions on each workspace
- Impress your boss by sharing visually appealing PDF and PNG charts
- Improve information flow with daily, weekly or monthly email reports
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