Link Surveys Software

Share link surveys across the platforms

Get insights from all customer journey stages with link surveys. Ask for feedback across Social Media, QR codes, emails and chats.
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Customize your link survey

Social mediaLanding pageEmailChat
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Book a Call
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required

Collect feedback across the user journey with link surveys

  • Engage your Social Media audience to get insights about your brand, recent event or shared content
  • Reach out to customers wherever they are. Send survey link via email, chat or SMS to collect feedback about your product
  • Send survey link to colleagues or friends in private messages to get honest insights
  • Collect continuous and post-purchase feedback by sharing link surveys with QR codes or CTA buttons
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Customize link surveys for a better experience

  • Get more people to answer on Social Media by using branded OG image
  • Enhance brand recognition and credibility by hosting your survey on a custom domain
  • Ensure consistent brand experience with custom colors, brand logo and background picture on your survey
  • Set logic settings and custom thank you screens to guide satisfied respondents to review sites
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Create link surveys effortlessly

  • Start in minutes without credit card details. Quickly modify questions and design in an intuitive editor
  • Use survey templates prepared by feedback experts or create your form from scratch
  • Always ask the right questions - get inspired with a library of 800+ questions
  • Track continuous insights in real-time to improve user journey
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Set up your link survey in 3 steps

1. Create
2. Distribute
3. Analyze

Step 1: Design your link surveys

  • Get started with a free account. Create a link survey from scratch or a template
  • Customize thank you actions to collect more reviews or redirect your users
  • Modify the survey page with custom CSS, background photo, colors and company logo
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Step 2: Distribute your survey link

  • Add the survey link to your email as a hyperlink and identify respondents automatically
  • Ask for feedback via Facebook, Twitter, LinkedIn or QR codes
  • Embed first question to email messages or your website, blog or e-shop
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Step 3: Act on continuous feedback from link surveys

  • Track responses in real time. Preview completion rates, response rates, survey views and trends
  • Export results to CSV/XLS files or download PDF/PNG charts to share with the team
  • Close feedback loop: automate workflows and custom notifications to act on insights faster
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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
Read the case study
Luke Deka
CEO and Founder at Growbots
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Close the feedback loop from link surveys with native integrations

Marketing automationCustomer ServiceCollaborationData Enrichment

Automate link surveys and follow-up actions

  • Send responses to contact profiles as tags, attributes or properties
  • Segment users with survey data and launch effective marketing campaigns
  • Plan follow-up campaigns for unsatisfied users and prevent churn
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Act on feedback immediately

  • Send surveys via Intercom chat as a link or message
  • Update Intercom profiles with survey responses as tags or attributes to send follow-up campaigns
  • Create Zendesk tickets after receiving negative feedback
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Act on new insights faster

  • Receive Slack or Microsoft Teams alerts to discuss feedback with the team
  • React immediately to negative feedback with conditional notifications
  • Share survey results with the team on Google Sheets updated in real-time
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Send survey responses on other platforms

  • Set custom automation with Zapier integration
  • Receive custom notifications whenever respondents interact with your surveys
  • Build custom integrations with your CRM, database or in-house solutions
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“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”
Brandon Zisa
Director of Client Success at Vestwell
Read the case study
Brandon Zisa
Director of Client Success at Vestwell
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Transform your business with customer feedback from flexible link surveys

Collect insights about your product, service and customer experience by sharing link surveys. Understand your customers better and implement changes in your communication and marketing strategy. Empower your team to make data-driven decisions when planning future campaigns. Speed up growth by addressing customer needs better.
Collect more positive reviews
Ask your audience to answer your link survey via Social Media. Collect valuable insights and use the opportunity to get more positive ratings. Configure logic settings and thank you screens with custom actions to ask Promoters and customers that love your product to share their opinion online. You can offer incentives such as discounts or gift cards to increase engagement.
Identify churn reasons easily
Send out link surveys to the customers that recently churned. Collect insights and a full understanding of the reasons they don’t want to use your product anymore. Use collected data to improve customer service, onboarding and activation processes or product to retain more customers in the future.
Improve onboarding experience
Make sure every new customer loves your product from the beginning. Survey users after creating an account to check if you can help them with the first steps. Learn more about customer experience and identify areas for improvement to engage more users.
Track post-purchase satisfaction
Send survey link after purchase to asses customer experience and predict future buy intent. Ask about their satisfaction and quality of customer service. Track trends over time to check if implemented changes have helped you increase customer satisfaction.
Develop effective content strategy
Get to know your target audience and use data to plan your customer communication and messaging strategy. Gain valuable insights into what your customers are looking for and plan a data-driven strategy.
Identify friction in product
Collect product feedback with link surveys and help your team prioritize the next changes. Use insights about your customers and their experience to build the best product and achieve business goals faster.
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FAQs

 What is a survey link?
How can I create survey links?
Can I track responses and review survey results?
How can I analyze survey link responses and share them with the team?
Can I share survey links on social media?
Are survey links customizable?
How do survey links work with QR codes?
Can I distribute surveys through email using survey links?
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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response