Most people spend at least 3 hours every week at work during meetings. Moreover, for organizations, the time spent in meetings reaches 15% of their total working time. In other words, they take up quite a lot of our time. But how can we make meetings even better?
If you’ve ever asked yourself this question, you’re not alone. In fact, this question is one of the many reasons meeting feedback surveys exist. Today, we’ll tell you all about them: what they are, why they’re important, and what kind of meeting feedback survey questions you can use for the best results.
What is a meeting feedback survey?
A meeting feedback survey is an online form you send out after a meeting to get feedback on how it went. A feedback survey is ideally short and to the point. Moreover, you need to send it out to all meeting participants. You can use them to get feedback on:
The meeting agenda
The meeting host
The meeting length
The number of invitees
And much more
To create a great meeting feedback survey and improve your next meeting, you need to ask the right post-meeting survey questions. We’ll show you some amazing examples in a minute.
It’s not a secret that many office workers hate meetings. So, why send a meeting feedback survey to make that feeling even stronger? As it turns out, sending these surveys to everyone involved has quite a few benefits.
Find out which meetings are productive and necessary
You might think a meeting is required just because you booked it to discuss critical issues, but all the other participants could have different feelings. Especially for recurring meetings, a post-event survey can show you which meetings are actually productive and which ones drain time and energy.
The biggest benefit here is assessing which recurring meetings make sense and which ones don’t. One-off meetings are not such a huge issue here, but if you repeat meetings daily and weekly, you want to get feedback about them. All you need is to ask the right post-meeting questions.
Cut down on wasted time and increase meeting productivity
There’s a handy calculator that I love. You enter how many people are attending the meeting and what their average wage is, and it shows you how much your meeting is costing you as it’s going on.
This is the principle with meeting feedback surveys. You can determine which meetings should be canceled so everyone can do something to increase their productivity and save the company’s money.
Shorten existing meetings or change the guest list
Remember the calculator above? As the cost increases, you’ll slowly start realizing that maybe the meeting does not need to be as long. Or maybe you can invite fewer people?
The famous Jeff Bezos of Amazon came up with a rule: there should be no more people in a meeting than two large pizzas can feed. The famous two pizza rule is an excellent method to determine if you have too many invitees.
As you figure out which meetings need to be shorter, have better structure, and have fewer guests, you’ll notice everyone becoming more eager to participate. And thanks to meeting feedback surveys, you’ll have a quantitative measure of how satisfied people are with the meetings they attend.
Don’t fear negative feedback, as inevitably there will be some. Your aim is to solve problems and create effective meetings, so that will require bearing through some initial backlash.
Tips for running meeting feedback surveys
Now that we have you convinced in the value of meeting feedback surveys, you’re probably wondering where and how to get started. Here are some practical tips if it’s your first time running these surveys.
Use survey software
Creating surveys manually or in outdated tools such as Google Forms is painstakingly slow and complicated. Instead, use survey software such as Survicate to send your post-event survey out immediately after the meeting. When you collect feedback with this powerful tool, it is stored in the dashboard where you can quickly get an overview of the results. You can also make your surveys anonymous if you want to increase your survey completion rate.
Humans are not naturally great at remembering things. For the best information recall and the most accurate results, send your surveys just after the meeting ends.
Survey incentives do work if you want to get higher survey completion rates. Think of an incentive that won’t break the bank, such as a voucher for Amazon or just… fewer meetings in the future?
If you notice that people are not so eager to participate in your surveys, think of small incentives you can offer, but don’t go overboard. If your incentives are too generous, your participants will fill out the surveys just to grab them.
Use a mix of open-ended and close-ended questions
Both question types work well in surveys, and you need to choose the type based on the information you need from your survey participants. An open-ended question is excellent for qualitative feedback, but close-ended questions are ideal for quick, measurable insights.
Act on the feedback from the surveys
What good are the survey results if you don’t do anything with the feedback? Make sure to act on your feedback and change your meetings according to the responses that come in from your employees, partners and other people you meet with. That way, your next meetings will not only be better but your employees will also be more satisfied.
Types of meeting survey questions to ask
Depending on the kind of feedback and answers you’re looking for, you need to use various types of meeting feedback survey questions. Here are some of the most common types along with examples you can use today.
General meeting feedback questions
Maybe you don’t want to get highly specific insights, and all you need is a quick check on how different attendees perceive your meetings. You can use these questions for a quick pulse check and ensure you’re hosting your meetings well. As a bonus, your future events will be even better.
How did you find the meeting experience overall?
Did you feel engaged during the meeting?
Did the meeting meet your expectations?
What would make these meetings more effective in the future?
Meeting effectiveness questions
To determine if everything was clear and if all the information is understood, you can ask this set of meeting effectiveness survey questions.
Did you find today’s meeting useful?
What was the most useful part of this meeting?
Do you have a clear idea about the action points you need to take after the meeting?
Meeting performance questions
If you sit down for a meeting and get nothing done, it’s just a friendly conversation instead of a productive work meeting. Ask these post-meeting survey questions to make sure the meeting was a good use of everyone’s time.
Do you feel that we achieved the goals set before the meeting?
Did this meeting feel like a productive use of your time?
Is there something that would have been a more productive way to spend time at work?
Was the meeting agenda suitable?
Employee satisfaction questions
There are not many people who adore the idea of meetings, and in reality, they shouldn’t be fun or satisfactory. However, it’s great to gauge your employees’ satisfaction every once in a while and determine if they (dis)like their meetings. For this occasion, use these post-meeting survey questions.
On a scale from 1 to 10, how satisfied are you with the meetings you have in this company?
Do you feel like your presence is needed at these meetings?
What is the one thing you would do to make these meetings more enjoyable?
On a scale from 1 to 10, how much are you looking forward to more meetings like this one?
There are many types of outcomes from a meeting, and one of the most important ones is ensuring that the employees are growing personally and professionally. You can check this with these questions to get insightful answers and suggestions for future meetings.
Do you feel these meetings enable you to grow professionally in your role and career?
On a scale from 1 to 10, how useful do you find our meetings for your personal development?
Do you have enough opportunities to ask questions about developing your career?
Create perfect meeting feedback surveys with Survicate
Creating your first meeting feedback survey shouldn’t take longer than a typical meeting. And in reality, it doesn’t have to be that way. All you need is an intuitive survey software such as Survicate, and you can get insightful feedback on your meetings in as little as 15 minutes with all the right post-meeting survey questions.
Thanks to more than 125 survey templates, creating your first survey is a breeze. Just open your free account, grab a survey template, and you’re ready to send it to your meeting participants.
Sounds like a plan? Sign up today and make your meetings better for everyone involved!
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Mile is a content marketing strategist and writer and has been in the world of SaaS since 2016. You can find him writing on topics such as productivity and marketing
NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.