Feedback Button – Customer Feedback Platform

Catch continuous user insights with Feedback Button

Collect unprompted feedback about your website or product 24/7. Allow users to report issues and share suggestions with a non-intrusive, always-on Feedback Button.

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One Button, Any Feedback

Launch a flexible Feedback Button for any use case. Generate questions with AI, use templates, or build from scratch to collect the most valuable insights.

Collect feature ideas

Prioritize new features and product updates based on user feedback

Measure NPS & CSAT

Continuously track trends in customer satisfaction and loyalty

Identify bugs

Find and fix user issues before they impact customer satisfaction

Get website feedback

Enhance website conversion by crafting personalized experiences for visitors

Collect more social proof

Encourage satisfied users to leave online reviews and gather additional testimonials

Personalize experience

Ask for user preferences and use their responses to automate workflows

Quick setup, smooth user experience

Effortless installation

Custom design

Advanced targeting

Instant feedback

Non-intrusive widget

Install once, gain insights continuously.

Launch an on-brand Feedback Button and start collecting user feedback instantly.

Get immediate feedback

Set up your Feedback Button with just a few clicks and start getting insights right away

Frictionless user experience

Let visitors share thoughts without interrupting their browsing experience

Close the feedback loop with one-click

Turn feedback into action items automatically with our native integrations

Understand how users experience your product

AI text responses categorization

Advanced analysis

Real-time insights

Capture real-time, spontaneous feedback as users navigate your product.

Target specific user groups at the right time to get the most actionable insights.

Act on feedback faster

Use AI to quickly analyze user feedback, find trends, and spot issues. Fix them fast to make the user experience better

Precision-target your feedback

Get meaningful insights by focusing on specific user segments and web pages

Measure issue impact

Automatically categorize responses to understand the scope and scale of user concerns

“If we hadn't been hearing it bubble up through the Feedback Button, we wouldn't have had any way of knowing about the problem.”

Katherine Crutchfield

UXR Lead at Landing

Start collecting continuous feedback in 3 steps

1. Create your Feedback Button with just a few clicks

Add your questions and customize the Feedback Button’s look to your needs

2. Launch the Feedback Button in a single click

Add the Feedback Button to your website or product without coding

3. Automate acting on survey insights

Integrate with your tool stack to set up custom workflows and close the feedback loop

Send the survey data to all your tools with 1-click native integrations

ActiveCampaign

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

We’re here to support you 
along the way

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human live chat support, no bots

97% satisfaction rate

2 minutes first response