Help desk survey template

Send this survey for free
Interact with the survey template below to see how it works:
  • No time limit on the free plan
  • Set up in minutes
  • No credit card required
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Keep track of customers' satisfaction with the help desk customer support you provide.
Frontline staff has a profound impact on customer experience, your brand's image, and revenue.
Collect feedback on help desk support to deliver a winning customer experience. Improve customer lifetime value, boost sales, and build a positive brand image.
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Help desk survey template FAQ

What is a help desk survey?
Why use a help desk survey?
What questions to ask in a help desk survey?
How to use Survicate's help desk survey template?
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Customize template
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One Platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Enable any use case for Marketing, Product, CS and Leadership with one tool
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email and Slack notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension
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The best way to test Survicate
is to try it for free

  • No time limit on the free plan
  • Set up in minutes
  • No credit card required
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You can now send survey responses to
Productboard, Mixpanel and Amplitude Integrations are