Help desk survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Endless customization possibilities.
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Keep track of customers' satisfaction with the help desk customer support you provide.
Frontline staff has a profound impact on customer experience, your brand's image, and revenue.
Collect feedback on help desk support to deliver a winning customer experience. Improve customer lifetime value, boost sales, and build a positive brand image.
This template has been inspired by Dave Gerhardt
(CEO at Exit Five) LinkedIn post.
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Help desk survey template FAQ

What is a help desk survey?

Why use a help desk survey?

What questions to ask in a help desk survey?

How to use Survicate's help desk survey template?

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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
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