Help desk survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Endless customization possibilities.
HubSpot logoSpotify logoActivision logoIndeed logoSendgrid logoAtlassian logoHP logoWiley logoPizza hut logo
bullet point light
Keep track of customers' satisfaction with the help desk customer support you provide.
Frontline staff has a profound impact on customer experience, your brand's image, and revenue.
Collect feedback on help desk support to deliver a winning customer experience. Improve customer lifetime value, boost sales, and build a positive brand image.
This template has been inspired by Dave Gerhardt
(CEO at Exit Five) LinkedIn post.
bullet point light
Help desk survey template FAQ

What is a help desk survey?

Why use a help desk survey?

What questions to ask in a help desk survey?

How to use Survicate's help desk survey template?

See more questions
Hide some questions
Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
Edit template
home page asset

We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response