Customer Feedback Software for Curious Ones

Superior insights. Delivered fast.

  • Run surveys anywhere in the customer journey
  • Centralize feedback scattered across teams and tools
  • Uncover insights with reports, dashboards and AI analysis
  • Integrate feedback with your entire tool stack
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  • Easy like Sunday morning
  • Powerful like Monday coffee
  • Support like it’s your birthday
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Customer Feedback Platform for Digital Businesses

Customer insights you’ll wish you had sooner

Don't let valuable feedback slip through the cracks. Effortlessly collect and make sense of user feedback from all channels. Connect customer insights with your tool stack, so you can make confident decisions based on real user needs.
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114 000+ people already research with Survicate
Customer Surveys
Feedback Collection
Feedback Analytics
Integrations
in product
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Customer Feedback Platform for Go-To-Market Teams

With great insights come great products

Stop guessing, start knowing. Simplify your customer research with contextual surveys and intuitive feedback analytics that integrate with your tool stack. Collaborate across teams to build products people want and market them with confidence.
Start Free
114 000+ people already research with Survicate
Customer Surveys
Feedback Collection
Feedback Analytics
Integrations
in product
Spotify logo
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Why Survicate?

Effortless
Multi-channel
Customizable
Integrations
Holistic
effortless

Easily tap into customer insights

  • Build any survey in minutes using an intuitive drag-and-drop creator, no coding required
  • Automate feedback collection with recurring surveys for a constant stream of valuable insights
  • Integrate with your favorite tools in a single click to enrich your data with customer feedback

Capture feedback everywhere

  • Survey your audience via email, on your website, in your mobile app, or in the Intercom messenger
  • Collect relevant feedback at the right time from the right users with advanced yet intuitive targeting
  • Reach customers at every touchpoint to get comprehensive insights

Surveys as unique as your business

  • Add your logo, brand colors and custom messages to make each survey an extension of your brand
  • Translate your surveys and use advanced logic to create engaging custom question flows
  • Deliver a consistent on-brand user experience and collect more responses

One-and-done integrations

  • One click is all it takes to connect Survicate securely with your favorite CRM, marketing, and analytics tools
  • Send survey responses directly to your tool stack and act on customer insights instantly
  • Paint a full picture by combining survey responses with your existing customer data

A single tool for all your feedback needs

  • All your feedback needs sorted, from NPS, CSAT, and CES, to website and product feedback.
  • Run user research to uncover valuable insights, and effortlessly pass them on to your other tools for better decision-making.
  • Improve prioritization, customer discovery, and audience targeting to optimize acquisition and retention.

Surveys that can be automated
at every step of the user journey

In-productWebsiteEmailLinkMobile
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Send the survey data to all your tools with 1-click native integrations

active camp
ActiveCampaign
Launch powerful automations based on survey responses
Amplitude
Send survey responses as events to Amplitude
Drip
Save survey responses as contact properties, tags and events in Drip
FullStory
Watch session recordings associated with the corresponding survey responses
Google Analytics
Combine data from Google Analytics with survey responses
Google Sheets
Send survey responses in real-time to a specific spreadsheet
Hubspot
Trigger HubSpot workflows based on survey responses
Intercom
Send survey responses to Intercom contacts
Klaviyo
Update Klaviyo contacts with survey responses
Mailchimp
Grow your Mailchimp list with surveys
Marketo
Send website and email surveys responses to Marketo
Microsoft Teams
Get instant Microsoft Teams alerts about new survey responses
Mixpanel
Send survey responses as user events to Mixpanel
Optimizely
Enhance quantitative data with feedback from website visitors
Productboard
Send survey responses as notes to Productboard
Salesforce
Trigger Salesforce workflows based on survey responses
Segment
Send survey answers to your Segment destinations and warehouses
Slack
Get instant Slack alerts about new survey responses
Smartlook
Connect survey responses with web sessions in Smartlook
Tag Manager
Easily install Survicate Tracking Code on your website
UXCam
Combine survey responses with behavioral data from UXCam
Woopra
Enrich customer profiles in Woopra with survey responses
Zapier
Trigger workflows based on survey responses in 2 000+ apps
Zendesk
Create or update Zendesk tickets with survey responses
See all integrations
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

Get more user insights
from your surveys

Other tools
~5%
Average online survey response rates
  • Lose survey responses if a user does not submit the whole survey
  • Ask again for information the user already gave like email, name or industry
  • Show web surveys out of context which the audience finds annoying and ignore
  • Email surveys don’t show a preview of the first question, reducing engagement rates
With Survicate
~30%
Average online survey response rates
  • Capture survey responses even from partially completed surveys
  • Enrich surveys automatically with user attributes so there is no need ask again
  • Use advanced targeting to show surveys when users are most likely to answer
  • Embed the first question right in the email preview, so more users start the survey
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Book a Call
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
Robin Tussiot
CRM Manager at Kard
Robin Tussiot
CRM Manager at Kard

Understand your survey responses at a glance

AI AnalysisResponsesNPSCSATMatrixSelection
Start Free
Book a Call
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required
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Join 1,500+ companies collecting customer insights at scale with Survicate

Dan Benavi
Head of Customer Success at WeSki
“Survicate is our most reliable source of direct customer feedback for the good and the bad. It's the space that allows our customers to express their needs, challenges, and accomplishments with WeSki. It’s one of our most powerful tools that allows WeSki to improve yearly.”
Katherine Crutchfield
UXR Lead at Landing
“Survicate has been our most reliable portal to communicate and hear from our users. It is vital for us to understand our user base as a whole and what their needs are. We review it every single week, and it's been a really consistent way for us to understand users' biggest pain points from week to week.”
Patricia Caldas
UX Researcher at Cofina Media
“The most positive and distinguishing feature of Survicate is that it’s effortless to work with, and other platforms are not like that. I tried many of them before choosing Survicate, and it is intuitive and easy to use. That is the most valuable thing for me.”
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We’re here to support you

along the way

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response