Using Survicate is very intuitive. Once you sign up, the tool gives you step-by-step instructions on creating and configuring the survey for best results.
Click the "Send this survey for free" button above to get started.
Once you do that, you'll be asked to sign up. You're signing up for the free account - there are no strings attached, so feel free. (If you want to use a higher pricing tier, sign up here.)
Once you sign up, modify the new customer form to your needs:
1. Modify the survey template.
Tweak the survey questions by adding or deleting some. To improve the onboarding experience, customize the survey, change branding, and - if needed - add the progress bar.
2. Integrate the survey with 3rd party tools.
In the case of the new customer form, it's important that you configure the survey by integrating it with the CRM you use. This way, you'll be able to sync the data and leverage them in your marketing and the future surveys you send.
Optionally, connect a product management platform, or a collaboration tool like Slack or Microsoft Teams. This will help you speed up the feedback handling process and make them part of your team's workflow.
3. Make distribution choices.
Now that you're ready, decide on when you want to send the survey:
Do you want to share it on a website, in your web app, or do you want to trigger it in your mobile app? Or, maybe, you want to make it a part of your email onboarding sequence? If so - generate the survey link or a code to embed the survey in the emails you send.
4. Run and analyze the survey results.
Start analyzing the results. Survicate gives you real-time access to customer feedback - you'll find the responses in the survey report in your pannel. And, if you've connected the tool to Slack - they'll be dripping down this channel.
Survicate is a versatile, hassle-free feedback collection tool that you can leverage to gain powerful insights into your customer database.
Sign up for free or choose a higher pricing tier. Start feedback collection today.