“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
Robin Tussiot
CRM Manager at Kard
EFFORTLESS SURVEYS
Run multi-channel customer feedback surveys in a snap
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”
A training feedback survey template is a pre-designed questionnaire you send to training participants to collect their feedback on the session when it's over. It lets you gauge their satisfaction with the training, gain their perspective on what went well, and what should be improved.Â
They are beneficial for trainers as they help them acquire the participants' perception of the training. And they let managers make sure that the training sessions succeed at increasing the team’s qualifications and skills.
Why use the training feedback survey template?
Teaching takes skill. And, even if training is given by seasoned trainers, their experience does not guarantee success. Â
Sending a post-training survey lets you:Â
Help your staff run better workshops or training sessions Â
Improve the selection of topics to fulfill the training participants' needs
Create better training programs for your team
Using the template lets you streamline feedback collecting, so that you can focus on your core tasks.Â
What questions to ask in a training feedback survey?
When collecting post-training feedback, trainers usually focus on:Â
The relevance of the training subject
The effectiveness of classroom management
Whether the participants understood the training and learned something new
Whether the participants apply the knowledge learned to real-life workplace situationsÂ
To measure those, you should use Likert scale questions (with numerical answers), closed-ended single and multiple-choice questions, as well as open-ended questions that give you more insights into the learners’ satisfaction, expectations, and needs.Â
Here are examples of the survey questions you can include in your post-training feedback questionnaire:Â
'On a scale of 1-10, how likely are you to recommend this event to people like you?'
It's a Likert scale NPS (Neto Promoter Score) question measuring the participants' satisfaction and readiness to recommend the training. The question makes a good starting point for your survey.Â
If, for some reason, asking about the willingness to recommend is off in your context (Maybe you've just run specialized in-house training for a narrow group of staff.), replace the question with: "How satisfied are you with the training?"
'On a scale of 1-10, how relevant was the training content to what you do?'Â
This question will help you assess the learners' needs if you approach the subject matter from the right angle.Â
'On a scale of 1-10, how do you rate the difficulty of the training?'Â
The answers to this question may tell you that you should either modify the content of the training sessions, check the team’s knowledge beforehand, or organize different training sessions with various difficulty levels.
'How would you assess the pace of the training?'
The question will let you gauge if the training was planned adequately to the participants' needs. Asking such a specific question is much better than asking a general one like “Was the training well prepared?” The latter question is too vague, so the answers won’t be very telling.Â
'What is your biggest takeaway from the training?'
The answer to the question will help verify if the participants walk away from the training with some real knowledge they can put to practice or pass on.
'Did the training meet your expectations?'
This open-ended question will help you gauge the trainees' expectations and address them in future training sessions.Â
For more questions, feel free to check out the feedback training template above. (No strings attached!)Â
Is Survicate's training feedback survey template customizable?
Yes, Survicate's training feedback survey template is fully customizable to meet your brand's unique needs and style. All of our survey templates are designed to be flexible and adaptable, so you can modify them in a variety of ways to fit your specific needs.
With our training feedback survey template, you can modify the questions better to align them with your brand's tone of voice, change their orders, or add new ones. This customization allows you to tailor the survey to your attendees and ensure that you ask the most relevant questions for your training sessions.
In addition to modifying the questions, you can change the template's CSS and background colors or add your company logo. This level of customization is beneficial because it allows you to create a unique survey for your brand, making it more memorable for attendees.
Some benefits of customizing the training feedback survey template include the following:
1. Increased brand awareness
By adding your company logo or changing the template's colors to match your brand, you can increase brand awareness among attendees. This can help reinforce your brand identity and create a more memorable experience for attendees.
2. Improved engagement
When attendees see that you've taken the time to customize the survey to their needs, they're more likely to engage with the survey and provide thoughtful responses. This can lead to higher response rates and more valuable feedback.
3. Greater flexibility
By customizing the training feedback survey template, you can ensure that you're asking the right questions for your specific training sessions. This allows you to gather more relevant and actionable feedback that you can use to improve future training sessions.
In conclusion, customizing the training feedback survey template is a great way to tailor the survey to your brand's unique needs and ensure that you're asking the most relevant questions for your specific training sessions.Â
At Survicate, we make it easy for you to customize our survey templates, so you can create a survey that is unique to your brand and provides valuable insights into your training sessions.
How to use the training feedback survey template?
Using Survicate’s survey templates is pretty straightforward: Start by clicking the “Edit template” button.Â
When you do that, you’ll be asked to sign up for a free Survicate account. Sign up and start customizing the training feedback survey template:Â
If needed, add or delete the survey questions, remembering to apply skip-logic. (The feature enables showing subsequent questions based on previous answers and makes the survey more relevant to your respondents).Â
If you’re using the survey to measure the effectiveness of your in-house training, you’re most likely going to email the survey. You can do it either by sending the link to the feedback survey in the email body or embedding the code the tool generates for you.Â
Embedding the code is recommended if you send the survey to many respondents, and taking part in it is not obligatory. (The preview of a survey in an email body increases the survey response rates.) In the case of in-house surveys sent across the company team, it's either-or.Â
Survicate integrates with communication platforms like Slack or Microsoft Teams. Feel free to trigger the integration if you want to have the responses flow directly to your collaboration tool. It'll make feedback collection an integral part of your team's workflow. You'll be notified about the answers that flow in.Â
To analyze the feedback, access the survey report in Survicate’s panel. You’ll find the survey statistics, the response breakdown, as well as a word cloud showing the predominant topics the respondents referred to in the survey.Â
Feel free to give the template above a try. And... happy learning! 🚀
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