Survicate's e-commerce consumer preference survey lets you uncover what matters most for your audience - in terms of the shop's offer and the services offered.
Thanks to asking the customer satisfaction question, the survey lets you gauge how well you do, despite all the room for improvement/innovation.
The survey investigates the motivations behind your buyers’ choices. Its goal is to discover how well your e-commerce does with respect to the areas that matter most to your audience.
Is your target audience hunting for the lowest prices? Do they prioritize good UX and customer experience, or is there anything else you should do to win their loyalty? The more you know about your (potential) customers' preferences, the more likely you are to provide customer-centric services and improve the bottom line.