Product experience software

Improve customers’ product experience with relevant user insights

Build long-lasting loyalty with insightful customer feedback. Understand how to improve product experience to grow revenue and reduce customer churn.

10-day free trial of paid features
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Trusted by 1500+ digital businesses

Gain insights across the entire customer journey

Track customers’ experiences with your products from the first interaction and use it to and build loyalty that never ends

Reach your respondents with email, website, product, and mobile surveys
Run contextual surveys to capture feedback at every stage of the customer journey
See your product through your customers' eyes
Stay close to users to understand pain points and expectations

Continuously enhance product experience

Increase user satisfaction daily through consistent improvement of product experience

Identify improvement areas and iterate on product experiences
Discover friction inside your product and fix problems with ease
Understand and measure user behavior with Fullstory and Smartlook integrations
Personalize product experiences and make customer journey intuitive

Automate product feedback collection

Capture ongoing product sentiment and satisfaction easily

Survey the right people at the right touchpoints with advanced targeting
Get a continuous stream of relevant product experience feedback
Get notified timely via Slack and email whenever new feedback flows in
Analyze and act on customer insights to close the product feedback loop
Take advantage of 400+ survey templates and save time

Integrations

All integrations are 1-click,
code-free, two-way and native

Send survey responses to
Intercom contacts

powerdBy Survicate

Update Klaviyo contacts with survey responses

powerdBy Survicate

Use survey responses to
trigger HubSpot workflows

powerdBy Survicate

Combine data from surveys
with user data from Segment

powerdBy Survicate

Trigger marketing automations
with survey responses

powerdBy Survicate

Google Analytics

Match GA data with survey
data from Survicate

powerdBy Survicate

See more integrations →

“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best product experience software I've ever used.”

Adam Coombs

Senior Manager of Digital Sales at Adidas

We’re here to support you 
along the way

human live chat support, no bots

97% satisfaction rate

2 minutes first response