Live webinar

NPS Surveys: Harness Promoter, Detractor, and Passive Feedback

Whether it’s positive or negative, find out how you can make the most out of all the feedback that you’re gathering from your NPS surveys.
From understanding the basics to making strategic steps that matter, join us for this webinar where we’ll take you through the nitty-gritty of turning NPS feedback and using that to grow your business further.
13 December 2023
12 PM EST | 5 PM UTC

30 minutes + 15 minutes Q&A

Webinar highlights

Explore and discover:
  • What makes NPS tick - If you’re new to NPS, we’ll go over the importance of NPS and how it’s measured
  • Harness positive feedback - We’ll show you how you can use positive sentiments within your business strategy
  • Cracking Passives - Find out how to tip the scales in your favor and utilize neutral feedback
  • Navigating Detractors - Flipping the script on grumpy Detractors, learn why negative feedback can be the most useful
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About the Speaker

Brandon Zisa
Director of Client Success at Vestwell

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