On demand

What Braze can’t do alone: smarter survey workflows & AI-driven insights

What you’ll learn:
  • Where Braze’s native survey options fall short—and how to fill the gaps
  • All about proven feedback workflows, from NPS-based promoter tagging to post-purchase in-app feedback workflows
  • How to make sense of feedback at scale with Survicate’s AI analysis
Allan Heo
Founder @ For Now Marketing, ex Braze CSM
Eylül Nowakowska Beyazıt
Director of Sales & Customer Success @ Survicate
45 mins

Braze is powerful—but when it comes to collecting and acting on customer feedback, it can’t do it all alone.Braze is powerful—but when it comes to collecting and acting on customer feedback, it can’t do it all alone.

Join Allan Heo (Founder of For Now Marketing, ex Braze CSM) and Eylül Nowakowska Beyazıt (Director of Sales & Customer Success @ Survicate) for a walkthrough of high-impact feedback workflows that integrate seamlessly with Braze. No custom HTML, no weird workarounds.

Meet our hosts

Allan Heo is the Founder & CEO at For Now Marketing, a dedicated Braze Service Partner & Consultancy. Allan is actively promoting the rising concept of a Technical Marketer: a teammate who can bridge the knowledge, communication, and process gap between the Marketing and Engineering teams. He is a former Senior Customer Success Manager at Braze. Before entering the tech world, he was a High School Math & Computer Science teacher, and he is still passionate about tech education and enablement!

Allan Heo
Founder @ For Now Marketing, ex Braze CSM
Read the case study
Allan Heo
Founder @ For Now Marketing, ex Braze CSM

Eylül Beyazit is the Sales & Customer Success Director at Survicate. She’s spent 6+ years helping brands move beyond lazy NPS and build real customer feedback programs. With an allergic reaction to “I guess…” decisions, she’s helped hundreds of companies ditch assumptions and start asking. Now she’s here to show you how Braze + Survicate make asking customers the easiest power move you’re not using (yet).

Eylül Nowakowska Beyazıt
Director of Sales & Customer Success @ Survicate
Read the case study
Eylül Nowakowska Beyazıt
Director of Sales & Customer Success @ Survicate

Eylül Beyazit is the Sales & Customer Success Director at Survicate. She’s spent 6+ years helping brands move beyond lazy NPS and build real customer feedback programs. With an allergic reaction to “I guess…” decisions, she’s helped hundreds of companies ditch assumptions and start asking. Now she’s here to show you how Braze + Survicate make asking customers the easiest power move you’re not using (yet).

On demand

What Braze can’t do alone: smarter survey workflows & AI-driven insights

What you’ll learn:
  • Where Braze’s native survey options fall short—and how to fill the gaps
  • All about proven feedback workflows, from NPS-based promoter tagging to post-purchase in-app feedback workflows
  • How to make sense of feedback at scale with Survicate’s AI analysis
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9:30 AM PT | 4:30 PM UTC

45 mins

How to use Survicate’s AI analysis to easily scale feedback programs
  • Where Braze’s native survey options fall short—and how to fill the gaps with proven feedback workflows: NPS-based promoter tagging that feeds your referral and advocacy engine and post-purchase in-app feedback workflow to improve user experience
  • How to use Survicate’s AI analysis to easily scale feedback programs
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