Net Promoter Score

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March 11, 2026
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11
min read
Why Gartner’s NPS Death Prediction Was Wrong
Gartner predicted NPS would die by 2025. It didn't. Find out why NPS is still the loyalty metric of choice in 2026 and when to look beyond it.
Eylül Nowakowska Beyazıt
Sales & Customer Success Director
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February 26, 2026
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min read
B2C Apps Are Crushing B2B in NPS: The Why Behind the Gap
B2C wins over B2B in NPS? Based on data from 5.4 million survey responses, discover why consumer apps outscore business software by 11 NPS points.
Eylül Nowakowska Beyazıt
Sales & Customer Success Director