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Customer Research

August 19, 2025

Customer Research

Customer Research

Continuous Research: Turning Ongoing User Feedback into Product Insights

August 19, 2025

Weronika Denisiewicz

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Product Research

Product Research

What is Product Research? Methods, Process, and Benefits

What is product research? Discover how to automate product research, why the process should be continuous, and the best product research methods.

August 19, 2025

Aldona Krysiak-Adamczyk

Senior Content Manager

Customer Research

Customer Research

Continuous Research: Turning Ongoing User Feedback into Product Insights

August 19, 2025

Weronika Denisiewicz

Customer Satisfaction

Customer Satisfaction

How to Measure Customer Satisfaction? From Metrics to Action

Learn how to measure customer satisfaction using CSAT, NPS, CES, and open-ended feedback, plus how to act on insights to boost retention, revenue, and loyalty.

August 11, 2025

Aleksandra Dworak

Social Media & Content Specialist

Traditional Research Repositories Failed. Can AI Bring Research Back to Life?

Discover why traditional research repositories fail — and how AI tools make insights searchable, accessible, and truly self-serve.

August 11, 2025

Weronika Denisiewicz

Customer Feedback

Customer Feedback

Collecting Customer Feedback Effectively: Top 7 Methods

Discover 7 proven methods for collecting customer feedback across channels, from web to mobile. Learn how to choose the right feedback strategy and more.

Aleksandra Dworak

Social Media & Content Specialist

Customer Satisfaction

Customer Satisfaction

7 Amazing Customer Satisfaction Email Templates You Can Grab Today

Transactional email is a great way to spark a conversation with your customers. Grab our amazing customer satisfaction email templates you can use today.

Customer Experience Expert at Survicate

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