Survicate for SaaS

Scale your SaaS business with feedback

Collect multichannel feedback to prevent churn, increase product adoption, and elevate customer experiences. Manage heaps of data and extract actionable insights easily with AI.

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Trusted by 1500+ digital businesses

Choose Survicate to…

Decrease churn

Easily identify dissatisfied customers. Prevent churn by addressing their negative experiences. Learn why your customers are leaving and prioritize necessary improvements.

Improve customer acquisition

Get to know your audience—learn what attracts to convert more visitors into paid customers. Run multichannel surveys, see the scale of user needs and improve your messaging.

Scale feedback collection and analysis

Run surveys on any channel, automatically translate feedback, create professional surveys in a blink of an eye. Get more insights and use AI to automatically categorize feedback.

Improve customer retention

Identify pain points and personalize experiences to encourage your users to come back and stay with you the longest.

Build customer loyalty

Run recurring NPS surveys to learn what your customers love and dislike. Identify what can be improved to increase loyalty and recommendations.

Increase user engagement

Make providing feedback quick and easy so more users share information about their experiences. Get more insights with perfectly timed surveys.

Use no-fluff AI as your best assistant

AI that’s actually based on real feedback data? No hallucinations guaranteed.

Collect and analyze your customers’ feedback across sources, from surveys to App Store reviews
Answer all your burning feedback questions in a matter of seconds
Easily monitor user sentiment over time

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Understand global audience

Having to run surveys across languages seems like a lot of work. Unless, you have Survicate who translates your surveys automatically.

Analyze customer calls

Add customer calls to Survicate’s Insights Hub and watch them be automatically transcribed & analyzed.

Sentiment analysis & categorization

Negative, neutral, positive—whatever your customers’ sentiment is, automatically recognize it.

“Survicate has all we need to do NPS. We can run NPS surveys via any channel, calculate the scores, analyze results, and automate following up with detractors, passives, and promoters!”

Michał Skurowski

CEO at Livespace

Reschedule surveys & analyze trends across channels

Get valuable data with no effort.

CSAT, CES, NPS surveys—resechedule any survey on a recurring basis and analyze emerging trends
App, homepage, or email campaign—run surveys no matter the channel
Intuitive interface, AI survey builder, visual survey analysis page, and more to make collecting feedback effortless

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Get contextual feedback

Get feedback from specific customer segments with advanced targeting. Reach the right audience, whenever you need.

Make data-driven decisions

Get more time for strategic decisions with automatic feedback categorization and extracting insights. Dive deeper into specific questions with AI to cut down manual work.

Monitor metrics and trends

Filter survey responses with custom date ranges, by sentiment, use different attributes, and create custom dashboards.

"If [the users] love or hate something, they write it down, which was unlikely to get from a regular email conversation. Therefore, what convinced us to switch to Survicate were, in fact, advanced website and in-product surveys that can be triggered at the right moment."

Tulio Monte Azul

CTO at Agendor

How it works?

Seems easy, is easy. All you gotta do is:

1. Run your surveys

Choose a channel, create and target surveys to catch feedback anywhere and anytime.

2. Connect other feedback

Connect online reviews, customer calls, emails, support chats and more to have your feedback under one roof.

3. Analyze insights

Automatically extract insights from all feedback sources, in one place.

4. Act upon feedback

Act upon the feedback you’ve received. Ask for reviews from happy customers, offer support to unhappy ones, improve your product, and keep on rocking.

Analyze all feedback in one tool for deeper insights

AppStore

Discover Insights Hub

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

Survicate has your (feed)back

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Survicate for SaaS

Scale your SaaS business with feedback

Choose Survicate to…

Use no-fluff AI as your best assistant

Reschedule surveys & analyze trends across channels

How it works?

Analyze all feedback in one tool for deeper insights

Survicate has your (feed)back

We’re also there