AI Research Assistant

Feedback-based answers to all your burning customer questions.

Chat with your AI assistant to get instant answers based on your user feedback. Access insights directly in Slack and save hours on manual research and analysis.
Try Research Assistant
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Talk to your feedback. Get all the answers, fast.

Chat with Research Assistant about the feedback you already have.
Gain deeper insights into what your customers truly need. Quickly access insights in Slack and collaborate with your team.
Uncover Hidden Insights
Answers based on real feedback
No AI hallucinations. Trace each insight back to its original source with annotations.
Uncover trends and nuances
Ask about specific timeframes, features or user segments. Find hidden patterns in your existing feedback.
Get insights from all sources
Research Assistant analyzes user feedback from surveys, reviews, customer chats, user interviews, sales calls and more.

All the customer knowledge you need is just one question away

The only stupid question is the one never asked.
Mobile
Website and In-product
Email and Link
Product
Marketing
Customer Success
User Research
UX/UI Design
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Try Research Assistant
Claim back your time
Get complex feedback analyses done in minutes.
  • Analyze at scale. Extract key insights from thousands of responses in seconds.
  • Decide faster. Get instant insights for confident, quick decisions.
  • Focus on strategy. Let AI handle data, so you can focus on what matters.
Get Instant Answers
Let everyone in on the insights
Break down silos and keep everyone up to date with changing user needs.
  • Data doesn’t have to be scary.  An intuitive chat interface makes anyone a feedback expert.
  • Investigate all angles. Empower teams to explore feedback from multiple perspectives.
  • Democratize feedback. Keep every team close to users, even with limited customer interaction.
Try Research Assistant

Analyze all feedback in one tool for deeper insights

AppStore
Launch powerful automations based on survey responses
Email inbox
Send survey responses as events to Amplitude
Gong
Save survey responses as contact properties, tags and events in Drip
Google Reviews
Watch session recordings associated with the corresponding survey responses
Hubspot
Trigger HubSpot workflows based on survey responses
Intercom
Send survey responses to Intercom contacts
Livechat
Get instant Slack alerts about new survey responses
Play Store
Get instant Slack alerts about new survey responses
Slack
Get instant Slack alerts about new survey responses
tl;dv
Get instant Slack alerts about new survey responses
Zapier
Trigger workflows based on survey responses in 2 000+ apps
Zendesk
Create or update Zendesk tickets with survey responses
Discover Insights Hub
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

Research the heck out of your customer feedback

1. Connect sources
Research Assistant can analyze feedback from your surveys and all sources connected to your Hub.
2. Ask questions
What do you want to know about your customers and their experiences?
3. Get instant answers
Receive immediate feedback-based answers and trace the insights back to their original sources.
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AI does the work, you benefit from feedback

From creating surveys to analyzing results, our AI features
do the heavy lifting—so you can focus on customers. 
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AI survey creator
Quickly generate tailored surveys by describing what you want to learn. No manual writing needed.
AI assisted templates library
Discover the best-fitting templates for your use case—automatically suggested by AI.
AI generated follow up questions
Enrich your surveys with relevant follow-ups that adapt based on each respondent’s answers.
AI feedback categorization
Turn feedback from surveys, reviews, emails and transcriptions into organized themes and sentiments in seconds.
AI Research Assistant
Ask questions and get instant summaries from all your feedback—survey results, reviews, support tickets, and more.
AI feedback translations
Automatically translate surveys and responses to your preferred language for easy analysis across markets.

Survicate has your (feed)back

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response