Survicate for Media & Entertainment

Discover how users really feel about your content

Dig deeper than engagement metrics. Learn the real why behind user satisfaction. Capture real-time sentiment, validate redesigns and guide content strategy with actionable insights.
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Trusted by 1500+ digital businesses

Choose Survicate to…

Create an effective content strategy
Collect feedback on how users feel about articles, videos, podcasts, or other content formats to understand their impact beyond views or watch time.
Improve engagement and loyalty
Track crucial satisfaction metrics, like NPS and CSAT, to meet customer needs and expectations. Act on insights to keep your user coming back.
Optimize user experience
Create a sticky product by removing friction and crafting addictive experiences at every touchpoint.
Understand your target audience
Identify unmet customer needs and pain points. Prioritize your roadmap accordingly to stay competitive.
Measure content sentiment & relevance
Measure how useful and informative your articles, videos, or shows are. Understand exactly how your users feel thanks to multichannel feedback.
Create a viral product
Turn happy users into advocates with perfectly timed referral prompts. Boost reviews and app ratings with ease.

Go beyond standard metrics, and fully understand users with feedback

Uncover how people really feel about your product. Prioritize improvements and keep users hooked on your app.
  • Launch content satisfaction surveys to uncover what truly engages your audience
  • Validate redesigns and app changes with UX feedback to eliminate friction
  • Track sentiment over time to spot what drives satisfaction, or causes it to drop
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Collect feedback across channels
Ask where it matters. Target surveys across channels, from websites to emails and apps.
Target users the way you need
Increase the impact of your feedback by targeting the right users with advanced options.
Use ready-made assets to build fast
Hundreds of professional templates and a fast AI builder are ready to support a wide range of use cases.
“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
Patryk Kabaj
Chief Product Officer & Co-founder at Packhelp

Optimize content and product strategy with continuous feedback

Run lightweight surveys to uncover user needs, test content ideas, and align your product with audience expectations.
  • Measure how users feel about your content, features, or layout
  • Collect feedback after redesigns to eliminate friction and improve experiences
  • Segment feedback by region, device, or preferences
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Personalize customer journeys
Gather insights on specific user experiences and personalize each journey to a T.
Make the right decisions with reliable AI analysis
Automatically extract and categorize valuable insights. Get a complete understanding of user feedback with AI Research Assistant.
Integrate with your modern toolstack
Connect Survicate with you existing tools. Combine real-time feedback with your product analytics, CRM, support tools, and more.
"Our feature validation became two times faster because now we can reach out to customers even in one week and get feedback. Before, we had to wait for weeks until we got access to the data or schedule interviews."
Celina Cabral
Product Lead at Intergito

How does it work?

There are no crypto steps, just clear actions.
1. Collect customer feedback
Gather insights with surveys, in-app feedback, and third-party reviews.
2. Analyze and categorize data
Use AI-driven categorization to sort feedback into actionable insights.
3. Automate response actions
Set up automated workflows to resolve issues and optimize the customer journey faster.
4. Improve continuously
Use data to keep on refining the process, enhance satisfaction, and stay ahead of market expectations.
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Analyze all feedback in one tool for deeper insights

AppStore
Launch powerful automations based on survey responses
Email inbox
Send survey responses as events to Amplitude
Gong
Save survey responses as contact properties, tags and events in Drip
Google Reviews
Watch session recordings associated with the corresponding survey responses
Hubspot
Trigger HubSpot workflows based on survey responses
Intercom
Send survey responses to Intercom contacts
Livechat
Get instant Slack alerts about new survey responses
Play Store
Get instant Slack alerts about new survey responses
Slack
Get instant Slack alerts about new survey responses
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Get instant Slack alerts about new survey responses
Zapier
Trigger workflows based on survey responses in 2 000+ apps
Zendesk
Create or update Zendesk tickets with survey responses
Discover Insights Hub
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

Survicate has your (feed)back

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response