Build trust and satisfaction with customer feedback
Understand customer concerns and expectations with real-time feedback to address issues fast, from transaction obstacles to data privacy. Ask & resolve.
Provide the best experience across all touchpoints. Detect user issues quicker than fraudulent activities. Reduce friction with customer-driven insights.
Measure satisfaction and loyalty
Track crucial satisfaction metrics, like NPS and CSAT, to meet customer needs and expectations. Get automatically categorized insights to act upon.
Increase conversion rates
Ensure seamless transaction processes, every time. Collect real-time feedback, quickly resolve any experience issues, and increase the conversions.
Understand customer needs
Give teammates direct access to feedback and analysis or share key insights with automatic email reports.
Prioritize high-impact features
Push insights straight into Slack, MS Teams, or Google Sheets, so feedback reaches the right people fast.
Optimize pricing models
Assign teammates to manage billing, upgrades, and payments, so you can focus on on running surveys.
Make smart decisions based on feedback
Collect and analyze feedback to constantly improve customer satisfaction.
Pinpoint friction points to enhance the customer experience
Increase value of your product and services by continuously meeting customer needs
Actively collect and analyze feedback to react to customer concerns instantly
Ask where it matters targeting surveys across channels, from websites to emails and apps.
Target users like you need to
Increase the impact of feedback targeting surveys with advanced options.
Use ready-made assets to build fast
Hundreds of professional templates and a speedy AI builder are here to be used for numerous use cases.
“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”
Patryk Kabaj
Chief Product Officer & Co-founder at Packhelp
Create effortless products and increase user satisfaction
Build a transparent and responsive fintech product. Help your users navigate the tech world like absolute pros.
Build a user-friendly product based on real customer feedback
Automate the feedback loop to act on insights and address customer issues faster
Enhance messaging strategies based on real-time feedback and third-party integrations
Gather insights on specific user experiences and personalize each journey to a T.
Stay tech-savvy with reliable AI analysis
Automatically extract and categorize valuable insights. Get a complete understanding of user feedback with AI Research Assistant.
Integrate with your modern toolstack
Connect Survicate with your modern toolstack. Combine real-time feedback with your product analytics, CRM, support tools, and more.
"Our feature validation became two times faster because now we can reach out to customers even in one week and get feedback. Before, we had to wait for weeks until we got access to the data or schedule interviews."
Celina Cabral
Product Lead at Intergiro
How does it work?
There are no crypto steps, just clear actions.
1. Collect customer feedback
Gather insights with surveys, in-app feedback, and third-party reviews.
2. Analyze & categorize data with AI
Use AI-driven categorization to sort feedback into actionable insights.
3. Automate response actions
Set up automated workflows to resolve issues and optimize the customer journey faster.
4. Improve continuously
Use data to keep on refining the process, enhance satisfaction, and stay ahead of market expectations.
Send the survey data to all your tools with 1-click native integrations
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
.svg)
.webp)
.svg)
%20(1).webp)
%20(1).webp)
.webp)
.svg)
.webp)
.svg){kind=logo}
.svg)