Survicate for Consumer Apps & Marketplaces

Turn user feedback into user loyalty and engagement

Stop letting fragmented insights limit your understanding of user needs. Fuel growth by personalizing user journeys and gaining more long-term customers.
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Trusted by 1500+ digital businesses

Choose Survicate to…

Validate new features
Know what your users need to ship smarter. Use microsurveys post-launch to assess adoption, usability, and satisfaction.
Personalize user experiences
Segment users in real time based on satisfaction and preferences. Drive higher engagement and loyalty.
Reduce churn rates
Gather insights from churned users to pinpoint areas for improvement and keep your users coming back.
Boost app store ratings
Encourage more people to download the app and increase the number of positive reviews by addressing user pain points.
Increase conversions and retention
Uncover why users drop off during adoption and take action to re-engage them.
Identify and resolve bugs faster
Enable users to report bugs easily, for example by uploading screenshots to improve app stability and user trust.

Launch the right features, in half the time

Use real-time feedback to prioritize, validate, and ship features you know will sell.
  • Validate features 50% faster by knowing exactly what your users need
  • Reduce time to insight with automated feedback analysis
  • Build your roadmap around user needs to ship the most requested features
Ask AI any question about user feedback
Use an in-built AI chat to securely analyze user data, find patterns, and get instant answers.
Visualize the scale of user issues
Get a clear overview of recurring problems with user insights to focus on impactful solutions.
Automatically extract insights
Use AI tools to easily uncover trends and key insights from user feedback.
“Survicate has all we need to do NPS. We can run NPS surveys via any channel, calculate the scores, analyze results, and automate following up with detractors, passives, and promoters!”
Michał Skurowski
CEO at Livespace

Personalize user journeys with automated feedback workflows

Segment users and trigger personalized messages, offers, and experiences.
  • Boost engagement with automated feedback workflows
  • Segment users to tailor experiences based on satisfaction, needs, or feature usage
  • Prevent churn proactively with exit surveys and low-score alerts that surface friction early
Track your progress over time
Use insights to monitor the impact of your improvements on user satisfaction.
Retain more users
Address issues that lead to churn with exit surveys and behavioral feedback.
Make data-driven improvements
Get a clear understanding of what’s working and what needs fixing
“Our feature validation became two times faster because now we can reach out to customers even in one week and get feedback. Before, we had to wait for weeks until we got access to the data or schedule interviews.”
Celina Cabral
Product Lead at Intergiro

How it works?

Seems easy, is easy. All you gotta do is:
1. Run your surveys
Choose a channel, create and target surveys to catch feedback anywhere and anytime.
2. Connect other feedback
Connect online reviews, customer calls, emails, support chats and more to have your feedback under one roof.
3. Analyze insights
Automatically extract insights from all feedback sources, in one place.
4. Act upon feedback
Act upon the feedback you’ve received. Ask for reviews from happy customers, offer support to unhappy ones, improve your product, and keep on rocking.
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“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

Survicate has your (feed)back

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response