Turn user feedback into user loyalty and engagement
Stop letting fragmented insights limit your understanding of user needs. Fuel growth by personalizing user journeys and gaining more long-term customers.
Use an in-built AI chat to securely analyze user data, find patterns, and get instant answers.
Visualize the scale of user issues
Get a clear overview of recurring problems with user insights to focus on impactful solutions.
Automatically extract insights
Use AI tools to easily uncover trends and key insights from user feedback.
“Survicate has all we need to do NPS. We can run NPS surveys via any channel, calculate the scores, analyze results, and automate following up with detractors, passives, and promoters!”
Michał Skurowski
CEO at Livespace
Personalize user journeys with automated feedback workflows
Segment users and trigger personalized messages, offers, and experiences.
Boost engagement with automated feedback workflows
Segment users to tailor experiences based on satisfaction, needs, or feature usage
Prevent churn proactively with exit surveys and low-score alerts that surface friction early
Use insights to monitor the impact of your improvements on user satisfaction.
Retain more users
Address issues that lead to churn with exit surveys and behavioral feedback.
Make data-driven improvements
Get a clear understanding of what’s working and what needs fixing
“Our feature validation became two times faster because now we can reach out to customers even in one week and get feedback. Before, we had to wait for weeks until we got access to the data or schedule interviews.”
Celina Cabral
Product Lead at Intergiro
How it works?
Seems easy, is easy. All you gotta do is:
1. Run your surveys
Choose a channel, create and target surveys to catch feedback anywhere and anytime.
2. Connect other feedback
Connect online reviews, customer calls, emails, support chats and more to have your feedback under one roof.
3. Analyze insights
Automatically extract insights from all feedback sources, in one place.
4. Act upon feedback
Act upon the feedback you’ve received. Ask for reviews from happy customers, offer support to unhappy ones, improve your product, and keep on rocking.
Analyze all feedback in one tool for deeper insights
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
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