Analyze survey data

Make data-driven decisions based on customer feedback

Analyze survey responses and take the actions that create business value so you can improve the customer experience
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Make data-driven decisions based on customer feedback
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Track the customer experience with easy- to-use analytics
  • Dashboards: Track survey results and CX scores on a real-time, intuitive dashboard. Use word clouds to better understand text answers
  • Filtering: Filter survey responses by date, questions & answers, identity and custom attributes to know what your customers think and feel
  • Respondent-level analytics: Analyze results per respondent to better understand each customer's sentiments and feedback
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Track the customer experience with easy- to-use analytics and dashboards
att-next-arrowCollaborate on feedback with all your team
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Collaborate on feedback with all your team
  • User permissions: Add your colleagues to Survicate and manage their workspace permissions
  • Data export: Export results to CSV, XLS, Google Sheets, via the Survicate API or download PDF and PNG charts to further analyze results and build custom dashboards
  • Reports and alerts: Receive automated reports in your inbox. Get instant Slack alerts so your team can take action based on feedback
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Improve your response rates by monitoring survey performance
  • Survey stats: See survey completion rates, response rates & views to optimize the distribution of your surveys and get more responses
  • Folders: Organize surveys into folders to categorize surveys per project, team, goal, campaign and more
  • User roles: Assign different permission levels to users. Decide who gets to see your survey results
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att-next-arrowImprove your response rates by monitoring survey performance
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“The filtering options on results dashboards are great. It's easy to quickly analyze users' answers. I also enjoy how Survicate puts survey results into graphics. I can share quick reports with the team when I have little time!”
Bruna Alves Maia
Lead of UX research at Gympass

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