Automate feedback analytics to get accurate insights

All your feedback analyzed in one tool. Jump into insights from your online reviews, support chats, interviews, surveys, and more–in seconds.
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Find an automated path to feedback analytics

Wave goodbye to manual work.
Let automation handle sorting through reviews and transcriptions while you receive actionable insights, suggestions, and ideas to make confident decisions.
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Dashboard
Track user feedback via custom dashboards packed with survey responses and insights from every corner of your data.
Reliable AI analysis
Get meaningful insights in seconds, and seize the best opportunities before they slip away.
Automatic feedback translations
Understand customers from all over the world. Hear every voice with seamless auto-translations that tear down language barriers.

All your feedback from all your channels—analyzed together

Turn raw data into strategic insights.
Organize feedback, connect the dots, and generate ideas with your evidence-based AI Research Assistant.
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Support chats
Easily identify recurring issues, bugs, and requests in your support chats.
Online reviews
Get the full picture by connecting reviews from G2, Google, Google Play, and the App Store.
Calls
Evaluate sentiment and uncover key topics in sales, support, or internal calls.
Transcripts
Instantly convert audio or video files into transcripts, extracting insights and analyzing sentiment.
Surveys
Zoom in on specific issues or user needs with our built-in survey feature.
Emails
Unlock crucial insights by analyzing feedback directly from emails.
Coming soon

Stay on top of your insights with customized dashboards

Mobile
Website and In-product
Email and Link
Survey Question
Combined Score
Over Time
Trends
Sentiment
Attributes
in product
Explore Dashboards

One tool, every team, all the insights

Stop hoarding valuable feedback.
Share insights easily across all teams. Connect with Slack, Microsoft Teams, Google Sheets, or use smart email notifications to keep everyone in the loop.
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Invite your team
Bring your coworkers on board and share survey results, feedback, and insights effortlessly. No one gets left out.
Manage permissions
Control who can see what with account permissions that keep your data secure. Because not all insights are meant for everyone.
Connect collaboration tools
Integrate your favorite collaboration, analytics, or product management tools and take action on feedback faster than ever.

Analyze all feedback in one tool for deeper insights

AppStore
Launch powerful automations based on survey responses
Email inbox
Send survey responses as events to Amplitude
Gong
Save survey responses as contact properties, tags and events in Drip
Google Reviews
Watch session recordings associated with the corresponding survey responses
Hubspot
Trigger HubSpot workflows based on survey responses
Intercom
Send survey responses to Intercom contacts
Livechat
Get instant Slack alerts about new survey responses
Play Store
Get instant Slack alerts about new survey responses
Slack
Get instant Slack alerts about new survey responses
tl;dv
Get instant Slack alerts about new survey responses
Zapier
Trigger workflows based on survey responses in 2 000+ apps
Zendesk
Create or update Zendesk tickets with survey responses
Discover Insights Hub
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

We’re here to support you

along the way

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response