Survicate AI Follow-ups

Dig deeper with AI
follow-up questions

Collect richer insights automatically. Generate contextual follow-up questions based on respondents' answers without the headache.
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Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses
Trusted by 2000+
digital businesses

Turn every answer into a conversation

No manual work required
AI reads each response and instantly creates relevant follow-ups. You setup once, it works for every respondent.
Real-time, personalized questions
Each follow-up adapts to what the respondent wrote, making every interaction feel like a natural conversation.
Deeper insights, effortlessly
Go beyond surface-level feedback. Uncover the "why" behind every answer without adding more questions to your survey.
Extract insights from feedback
Automatically extract insights from text survey responses, transcriptions, customer interactions, and all uploaded feedback.

Ask any question about your feedback and receive instant, actionable answers backed by real data.
Identify key trends and patterns
Let AI identify trends and sentiments in customer feedback. Monitor how they change over time to validate your decisions.

Simplify feedback analysis with AI

Organize and make sense of customer input, all in one place
Aggregate all your feedback, automatically categorize it, and get insights in no time.  
Analyze your feedback with AI, effortlessly.
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Automated feedback collection
Collect feedback from all sources—surveys, app reviews, and tickets—into one location. No more tracking feedback across multiple platforms to get a holistic view of your users.
AI categorization
Automatically sort feedback into topics for easy analysis. Use the default topics or create custom ones; AI will assign feedback to all relevant categories.
Collaborate on insights faster
Share extracted insights with your team to discuss and implement data-driven improvements together.
“Topics in Survicate is a good example of how AI can help condense feedback into a consumable format. Other areas where I think AI can help include user segmentation based on more than just user attributes and developing a user persona over time that I can chat with based on my existing surveys.”
Pranav Goyal Product Manager (AI)
at Quizziz

Turn feedback into actionable insights

Instant answers, deeper analysis, and data-backed decisions at your fingertips.
Research Assistant simplifies your feedback analysis by instantly answering your questions with clear, actionable insights. Whether you're identifying pain points, analyzing trends, or prioritizing improvements, it delivers reliable, data-backed results.
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Ask anything
Explore feedback data intuitively by asking for answers, ideas, or suggestions based on user feedback.
Traceable insights
Every answer links to the original feedback for transparency and reliability.
Use Research Assistant in Slack
Enable Research Assistant in Slack to simplify access to insights. Ask questions related to feedback directly in Slack.
“The Research Assistant feature has been an incredibly valuable tool in my workflow. When I tested it via Slack, it independently surfaced the same key themes I had identified through my own analysis. This alignment gave me confidence in its accuracy and reinforced the strength of the insights it generated. It’s an efficient, reliable feature that meaningfully supports our Voice of Customer work.”
Swetha Srivatsan
Voice of Customer Lead @Montu

Get started in minutes

AI-driven tools that make feedback analysis simple and fast—no technical expertise needed.
1. Connect your feedback sources
Sync surveys, app reviews, and customer tickets into the Insights Hub with just a few clicks.
2. Centralize and categorize
Consolidate and organize feedback, automatically grouping it by themes and relevance.
3. Explore with Research Assistant
Ask questions or dive into themes to uncover actionable insights from your data instantly.
4. Take data-driven action
Use AI-powered insights to confidently prioritize initiatives and drive impactful decisions.
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Analyze all feedback in one tool for deeper insights

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Create or update Zendesk tickets with survey responses
Discover Insights Hub
“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”
William Geldart
Marketing Manager at BPS World

AI takes care of the small details
so you can focus on the big ones.

From creating surveys to analyzing results, our AI features
do the heavy lifting—so you can focus on customers. 
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AI survey creator
Quickly generate tailored surveys by describing what you want to learn. No manual writing needed.
AI assisted templates
Discover the best-fitting templates for your use case—automatically suggested by AI.
AI follow up questions
Enrich your surveys with relevant follow-ups that adapt based on each respondent’s answers.
AI feedback categorization
Turn feedback from surveys, reviews, emails and transcriptions into organized themes and sentiments in seconds.
AI Research assistant
Ask questions and get instant summaries from all your feedback—survey results, reviews, support tickets, and more.
AI Auto-translate
Automatically translate surveys and responses to your preferred language for easy analysis across markets.

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