The Survicate Blog

Join us on June 26th for a webinar on smarter survey workflows for Braze users with Allan Heo!

Product

Survey Software

Run multichannel customer feedback surveys in a snap

Distribute Surveys

Analyze Surveys

Act on Feedback

Digital User Feedback

Listen to all your users, anywhere

Mobile App Feedback

Website Feedback

In-Product Feedback

Feedback Analytics

Analyze feedback from all sources without manual work

FEATURES

AI Research Assistant

Multilingual Feedback

Account Management

Feedback Button

Solutions

For Enterprises

Collect feedback at scale, effortlessly

Security & Legal

HIPAA Compliance

TEAMS

Product Management

Customer Experience

INDUSTRIES

Financial Services

Survey Templates and Metrics

Net Promoter Score (NPS)

Customer Satisfaction Score (CSAT)

Customer Effort Score (CES)

Software Evaluation

1-10 Rating Scale

See all templates

Integrations

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”

William Geldart

Marketing Manager at BPS World

native integrations

Google Analytics

native integrations

native integrations

custom integrations

Responses Export API

See all integrations

Resources

What Braze can’t do alone?

June 26th: join Allan Heo for a live webinar to overcome Braze feedback limits

Customer Stories

See how our customer succeed with Survicate

Explore Survicate’s webinar collection

Watch videos about surveys, NPS and more

Product Updates

See what went live, major releases monthly

Learn how to use Survicate from guides

Find APIs, Mobile SDKs and Webhooks

Read articles and expert tips on surveys, NPS and more

From humans, always by your side

Discover how Survicate can help you

Partners

Earn by helping businesses build the ultimate customer feedback program

Join Survicate Partner Program and expand your offer.

Connect with top experts to help you implement and automate feedback.

Log in Start Free

Customer Feedback

Customer Feedback

Customer Feedback

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

No items found.

No items found.

No items found.

No items found.

No items found.

Categories

Allreset searchreset cat

Product Research

App Experience

Website Feedback

Customer Feedback

Customer Experience

Customer Research

Market Research

Surveys

reset team

All Templatesreset searchreset filter

No results found. Try different keywords.

How Can SaaS Companies Use the NPS Metric

Use the NPS metric to find out how likely your customers are to stick around and recommend your SaaS business. Read our guide for practical tips on NPS for SaaS companies.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

How to Follow up with NPS Promoters and Passives

Follow up with your NPS Promoters and Passives to show them their feedback matters to you. Read our guide for tips, best practices, and example follow-up messages.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

NPS Tracking: Why It’s Important and How to Do It

Tracking and analyzing NPS regularly is a great way to predict business growth. Read our guide to find out the benefits of NPS tracking and how to start.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

Customer Feedback

Customer Feedback

How to Leverage NPS to Drive Reviews for Your SaaS Product

Did you know that you can leverage your NPS feedback to get more reviews online? Find out how with our guide!

August 16, 2024

Lidia Kurasińska

Senior Content Editor

6 Simple Ways to Use NPS to Increase Sales in SaaS

Did you know you can use NPS to boost sales in SaaS? Read our guide for 6 simple ways you can improve your profitability with NPS.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

Customer Experience

Customer Experience

How Customer Service Teams Can Use NPS

Read our guide to find out how your customer service team can leverage the power of NPS to gather customer feedback, analyze it, and apply the findings.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

55 / 66

Customer Service

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Terrific bits of advice and delicious insights from Survicate. Go for it!

Sign up for our newsletter

Survicate has your (feed)back

human live chat support, no bots

97% satisfaction rate

2 minutes first response

Platform overview

Survey Software Digital Feedback Feedback Analytics

We’re also there

Features

AI Feedback Analysis Multi-language Feedback Transcriptions Feedback Button

Solutions

Product Management Marketing User Research Customer Experience SaaS Apps E-commerce Healthcare Financial Services Retail Enterprise

Resources

Plans & Pricing Blog Customer Stories Product Updates Help Centre Developers Documentation Status Survey Templates

Integrations

HubSpot Integration Braze Integration Intercom Integration Salesforce Integration ActiveCampaign Integration Google Sheets Integration See all integrations

Company & Legal

Contact Us Careers Partner Programs Agency Partner Program GDPR PCI DSS certificate ISO 27001 certificate Bug Bounty Program

NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.

Terms and Conditions & Privacy Policy

With ❤︎ from Poland

Copyright © Survicate –– 2013-2025