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Customer Feedback

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Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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Market Research

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How to Use NPS Surveys in Market Research

Did you know you can use NPS surveys in market research? Read our guide and collect better customer feedback today.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

NPS Statistics You Need To Know in 2023

NPS has become one of the most popular customer loyalty metrics. Check out our post for NPS statistics that can inspire you to leverage the power of NPS.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

The Pros and Cons of NPS: Why is NPS Important?

Do you want to start measuring your NPS score? Read our guide to learn why NPS is so important for businesses, and its most common pros and cons.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

How to Organize Your NPS Projects in 2023

Discover the latest strategies for organizing your NPS projects in 2023. Maximize your customer satisfaction and retention with our practical guide.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

Product Research

Product Research

How to Create a UX Research Plan Step by Step

Create a perfect UX research plan with our step-by-step guide. Learn what goes into the plan and how it can take your UX research to the next level.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

How to Make Sure Your NPS Sample Size is Large Enough

Discover how to make sure your NPS sample size is right to get reliable results from your NPS surveys with our comprehensive guide.

August 16, 2024

Lidia Kurasińska

Senior Content Editor

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