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What Braze can’t do alone?

June 26th: join Allan Heo for a live webinar to overcome Braze feedback limits

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Customer Feedback

Customer Feedback

Customer Feedback

Customer Feedback Guide: Collect, Analyze, and Act on Insights

Learn how to collect, analyze, and act on customer feedback with methods like NPS, CSAT, and CES. Improve customer experience and drive growth.

Aldona Krysiak-Adamczyk

Senior Content Manager

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How to Use Open-Ended Questions (vs Closed-Ended Questions) + 11 Best Survey Examples

Wondering how (and when) to use open-ended questions for customer research? Here’s all you need to know + open-ended question examples!

November 22, 2024

Kasia Perzynska

Customer Feedback

Customer Feedback

How to Handle Customer Complaints: The Complete Guide for B2B

Addressing customer complaints can help your business grow big time. Learn why it is important and how to handle customer complaints effectively step by step!

November 22, 2024

Kasia Perzynska

Customer Feedback

Customer Feedback

Asking For Customer Feedback: How to Do it Without Being Annoying

Asking for customer feedback can feel like a chore and many times, it seems like you're bothering your customers. Here's how you can ask for feedback without being annoying.

November 22, 2024

Customer Experience Expert at Survicate

Product Research

Product Research

Customer Feedback in Product Development - 5 Ideas for Success

Developing a SaaS product and need some help? Here are five great ideas to use customer feedback in product development.

November 22, 2024

Customer Experience Expert at Survicate

Product Research

Product Research

How To Validate a Product Idea With Customer Feedback in 4 Easy Steps

You have a product idea and you're not sure if it's going to be a hit or a flop? You can use customer feedback to validate your product idea - here's how.

November 22, 2024

Customer Experience Expert at Survicate

How to Get Survey Completion Rate of Over 80% (A Real Study)

End your struggle with low survey completion rates! Discover the factors which impact survey completion rate and optimize your surveys!

November 13, 2024

Kasia Perzynska

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