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What can’t Braze do alone?

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Customer Research

August 19, 2025

Customer Research

Customer Research

Continuous Research: Turning Ongoing User Feedback into Product Insights

August 19, 2025

Weronika Denisiewicz

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Customer Experience

Customer Experience

Customer Experience Automation: The Dos and Don'ts

Customer experience automation is the next big thing in CX. But what should you really automate? We'll show you today.

Customer Experience Expert at Survicate

Product Research

Product Research

The 9 Ultimate Tools for Effective Product Feedback Management

Discover 9 ultimate tools for effective product feedback management. Learn more about features and choose the best software to improve customer experience.

Customer Experience Expert at Survicate

CRM Survey: In-Depth Guide (Questions, Benefits, Tips)

Learn how a CRM survey can help you increase the accuracy of your customer data, attract more qualified leads, and enhance customer experience.

Kasia Perzynska

Customer Research

Customer Research

Qualtrics vs SurveyMonkey: In-Depth Reviews, Features, and Costs Analysis

Compare Qualtrics vs SurveyMonkey with us. In this article, we dove deep into estimates costs, reviews analysis, features, ease of use, tinkered with both software, and more.

Aleksandra Dworak

Social Media & Content Specialist

What Is an NPS Detractor? Turning Detractors into Promoters

NPS detractors can be beneficial for your business if you know how to deal with them. Learn practical tips on how to make a detractor work for you.

Kasia Perzynska

Customer Experience

Customer Experience

Ultimate Guide to Customer Experience: What Is It, How To Measure and Improve It

Discover how to effectively measure and improve customer experience with our guide. Check the main CX metrics, such as NPS, CSAT, or CES, and learn when and how to use them.

Aldona Krysiak-Adamczyk

Senior Content Manager

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