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Customer Research

August 19, 2025

Customer Research

Customer Research

Continuous Research: Turning Ongoing User Feedback into Product Insights

August 19, 2025

Weronika Denisiewicz

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User Surveys: What They Are and How to Use them for Experience Research

This article will walk you through user surveys. Read it now to learn about user experience surveys, user testing surveys, user feedback surveys, and more.

Customer Experience Expert at Survicate

Customer Experience

Customer Experience

CX and UX: Beginner’s Guide to CX & UX Success

What's the relationship between UX and CX? How much does user experience impact the customer experience? Read on to find out!

Kasia Perzynska

Customer Experience

Customer Experience

Good vs Great Customer Service Experience—What's the Difference?

Find out what it takes to take your customer experience from good to amazing. Hint: it all starts with feedback.

Kasia Perzynska

Customer Feedback

Customer Feedback

Asking For Customer Feedback: How to Do it Without Being Annoying

Asking for customer feedback can feel like a chore and many times, it seems like you're bothering your customers. Here's how you can ask for feedback without being annoying.

Customer Experience Expert at Survicate

SurveyMonkey vs Google Forms: Limits, Freebies, and Perfect Combinations

SurveyMonkey vs Google Forms—we’ve tested, analyzed, and written about both to help you choose the right option. Reviews, features, and limitations included.

Aleksandra Dworak

Social Media & Content Specialist

How to Use Open-Ended Questions (vs Closed-Ended Questions) + 11 Best Survey Examples

Wondering how (and when) to use open-ended questions for customer research? Here’s all you need to know + open-ended question examples!

Kasia Perzynska

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