One centralized place for tracking customer feedback

Track customer feedback from multiple sources in one place. Close the feedback loop with your customers and delight them by actioning their feedback.

100 free survey responses included every month!

survicate feedback hub to collect customer feedback
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sources of customer feedback using feedback hub

Monitor customer feedback in one tool

Say no to messy spreadsheets and stop switching between apps. Organize multi-source customer feedback in one place without interrupting your workflow.

  • Connect multiple feedback sources like Intercom, Slack, Survicate, and more
  • Easily save any piece of feedback you encounter with a slick Chrome Extension
  • Transcribe audio feedback and convert it into text files
  • Use tags, keywords, automation rules and highlights to prioritize feedback
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customer feedback collection using feedback hub

Organize customer feedback, make smarter decisions

Avoid prioritizing product features and updates that don’t matter. Use insights from customers to increase customer satisfaction.

  • Don’t guess… discover which features are most requested and deliver them
  • Close the feedback loop and follow up with users when you release a feature
  • Spot patterns and uncover the most pressing issues your customers report across channels
  • Act on user feedback and deploy fixes to provide an unbeatable customer experience
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customer feedback management workflows using feedback hub

Manage customer feedback like a pro

Integrate Feedback Hub with your current workflow and manage feedback easier than ever.

  • Gather, aggregate and analyze feedback with tags and automation rules
  • Filter by source, tags, keywords, author & more to find the relevant feedback in seconds
  • Improve your product based on user feedback and archive threads already dealt with
  • Send survey responses to Feedback Hub to better analyze them
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It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.

- Michael / Head of Marketing at Looka

Michael Irvine Looka

A free plan that feels like a paid plan.

Start for free and upgrade as you grow. No credit card required and no need to talk to sales.

100 free survey responses included every month!