Feedback Hub

One centralized place for tracking customer feedback

Track customer feedback from multiple sources in one place. Close the feedback loop with your customers and delight them by actioning their feedback
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  • Start asking survey questions in minutes
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Feedback Hub is one centralized place for tracking customer feedback
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Monitor customer feedback in one tool
Organize customer feedback from multiple sources in one place
  • Connect multiple feedback sources like Intercom, Slack, Survicate, and more
  • Easily save any piece of feedback you encounter with a slick Chrome Extension
  • Transcribe audio feedback and convert it into text files
  • Use tags, keywords, automation rules and highlights to prioritize feedback
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Monitor customer feedback in one tool
att-next-arrowMake smart decisions based on customer feedback
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Make smart decisions based on feedback
Use insights from customers to prioritize what matters the most for them
  • Don’t guess… discover which features are most requested and deliver them
  • Close the feedback loop and follow up with users when you release a feature
  • Spot patterns and uncover the most pressing issues your customers report across channels
  • Act on user feedback and deploy fixes to provide an unbeatable customer experience
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Manage customer feedback like a pro
Integrate Feedback Hub with your current workflow and manage feedback easier than ever
  • Gather, aggregate and analyze feedback with tags and automation rules
  • Filter by source, tags, keywords, author & more to find the relevant feedback in seconds
  • Improve your product and website based on user feedback and archive threads already dealt with
  • Send survey responses to Feedback Hub to better analyze them
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att-next-arrowManage customer feedback like a pro
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Apps
Sources of Feedback
Intercom
‍
Slack
Survicate
Zapier
App Store
‍
Inbox
‍
Google Play
‍
Chrome
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“It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.”
Michael Irvine
Head of Marketing at Looka

The best way
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is to use it for free

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a survey
Analyze
results
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Multilingual surveys are now live,
Productboard, Mixpanel and Amplitude Integrations are