Feedback Hub

One centralized place for tracking customer feedback

Track customer feedback from multiple sources in one place. Close the feedback loop with your customers and delight them by actioning their feedback

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Free plan with unlimited survey responses
All survey features enabled on the free plan
No credit card required

Feedback Hub is one centralized place for tracking customer feedback

Monitor customer feedback in one tool

Organize customer feedback from multiple sources in one place

Connect multiple feedback sources like Intercom, Slack, Survicate, and more
Easily save any piece of feedback you encounter with a slick Chrome Extension
Transcribe audio feedback and convert it into text files
Use tags, keywords, automation rules and highlights to prioritize feedback

Make smart decisions based on customer feedback

Make smart decisions based on feedback

Use insights from customers to prioritize what matters the most for them

Don’t guess… discover which features are most requested and deliver them
Close the feedback loop and follow up with users when you release a feature
Spot patterns and uncover the most pressing issues your customers report across channels
Act on user feedback and deploy fixes to provide an unbeatable customer experience

Manage customer feedback like a pro

Integrate Feedback Hub with your current workflow and manage feedback easier than ever

Gather, aggregate and analyze feedback with tags and automation rules
Filter by source, tags, keywords, author & more to find the relevant feedback in seconds
Improve your product and website based on user feedback and archive threads already dealt with
Send survey responses to Feedback Hub to better analyze them

Apps

Sources of Feedback

“It’s amazing how many customers are responding to our surveys. For every dollar we spend on a Survicate subscription, we generate about $25 in additional revenue.”

Michael Irvine

Head of Marketing at Looka