Surveys for Intercom

Targeted surveys integrated with Intercom. Collect users’ responses and add them to Intercom as events and attributes.

  • Surveys different groups of users and customers.
  • Use answers collected to segment users in Intercom.
Intercom logo
Get Response Unbounce T-Mobile University of Southampton Nationale-Nederlanden Australia and New Zealand Banking Group

in-message surveys for Intercom

Trigger in-message surveys integrated with Intercom

Uncover in-the-moment insights with quick, unobtrusive surveys similar to Intercom chat for a seamless user experience.

  • Choose from over 10 types of questions.
  • Arrange questions in a logical order and ask follow-up questions with skip logic.
Start free trial

Embed survey questions in your in-app messages

Paste a single-choice survey into your Intercom messages. Arrange questions with skip logic for follow-up questions.

  • Get answers as tags, events, attributes, or conversations in Intercom.
  • Find out how to improve customer satisfaction and decrease churn.
Start free trial
surveys embedded in Intercom messages
surveys sent in automated Intercom e-mail campaigns

Use surveys in your automated email communication

Paste Survicate surveys to your automated communication to get qualitative insights with automated actions.

  • Segment customers based on their NPS scores.
  • Find out why users churn, don’t activate, or how they assess trials.
Start free trial

Collect data and build segments

Survicate enables you to collect survey responses as Intercom tags, events, attributes, and conversations. Use them to build more precise user segments and trigger personalized messages or even use answers in your communication.

Start free trial
build segments in Intercom
benefits of surveying users

Benefits are endless

Survicate surveys for Intercom allows you to:

  • Identify cancellation reasons to reduce churn rate.
  • Prioritize roadmap by asking what to build next.
  • Collect insights to personalize onboarding.
  • Improve activation by discovering Jobs-to-be-Done.
  • Research and segment by Net Promoter Score®.
Start free trial
Free
Ideal for evaluation and personal use
$
0
You start with free plan
  • 50 survey respondents
  • All feedback channels
  • 1 month data storage
  • User-friendly reporting
Start for free
Business
For businesses looking for actionable visitors insights
$
60
billed monthly
  • 1,000 survey respondents
  • All feedback channels
  • 6 months data storage
  • Reporting & data export
  • Basic customization
  • Business integrations
Start for free
Professional
Most popular. Ultimate solution for professionals
$
120
billed monthly
  • 5,000 survey respondents
  • All feedback channels
  • 1 year data storage
  • Reporting & data export
  • Full customization & branding
  • Advanced integrations
  • User management
Start for free
Enterprise
The most advanced Voice of Customer solution
$
360
billed monthly
  • 25,000 respondents
  • All feedback channels
  • Unlimited data storage
  • Reporting & data export
  • Full customization & branding
  • Advanced integrations
  • Unlimited users
  • Reporting API
Start for free
Enterprise Plus
Enterprise & agency implementations
Custom
Price tailored to your needs
  • Unlimited respondents
  • All feedback channels
  • Unlimited data storage
  • Reporting & data export
  • In-house custom design
  • Custom integrations
  • Unlimited users
  • Reporting API
  • Software engineer support
  • Dedicated account manager
  • Product training

Schedule demo