Surveys for Intercom

Targeted surveys integrated with Intercom. Collect users’ responses and add them to Intercom as events and attributes.

  • Surveys different groups of users and customers.
  • Use answers collected to segment users in Intercom.
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Embed survey questions in your in-app messages

Copy and paste a survey into your message. Arrange questions with skip logic for follow-up questions.

  • Get answers as tags and attributes in Intercom.
  • Analyse aggregated results in Survicate.


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surveys embedded in Intercom messages

Use surveys in your automated email communication

Copy Survicate surveys to your automated communication to get qualitative insights with automated actions.


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survey in Intercom automated message

Trigger on-site surveys integrated with Intercom

Uncover in-the-moment insights with quick, unobtrusive targeted website survey.

  • Choose from over 10 types of questions.
  • Arrange questions in logical order and ask follow-up questions with skip logic.


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targeted website surveys sending data to Intercom

Collect data and build segments

Survicate enables you to collect survey responses as Intercom user properties, tags and events. You can build more detailed user segments, trigger personalized messages or even use answers in your communication copy.


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build segments in Intercom

Benefits are endless

Survicate surveys for Intercom allows you to:

  • Identify cancellation reasons to reduce churn rate.
  • Prioritise roadmap by asking what to build next.
  • Improve activation by discovering jobs-to-get-done.
  • Research and segment by Net Promoter Score®.


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benefits of surveying users

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