Surveys for Intercom
Advanced surveys integrated with Intercom. Collect users’ responses and add them to Intercom as tags, events, or attributes.
- Surveys different groups of users and customers.
- Use answers collected to segment users in Intercom.
Use surveys in your automated email communication
Paste Survicate surveys to your automated communication to get qualitative insights with automated actions.
- Segment customers based on their NPS scores.
- Find out why users churn, don’t activate, or how they assess trials.
Embed survey questions in your in-app messages
Paste a single-choice survey into your Intercom messages. Arrange questions with skip logic for follow-up questions.
- Make surveys an integral part of your communication with users or customers.
- Find out how to improve customer service.
Trigger in-message surveys integrated with Intercom
Uncover in-the-moment insights with quick, unobtrusive surveys similar to Intercom chat for a seamless user experience. Target them based on user behavior or Intercom segments.
- Choose from over 10 types of questions.
- Arrange questions in a logical order and ask follow-up questions with skip logic.
Collect data and build segments
Survicate enables you to collect survey responses as Intercom tags, events, or attributes. Use them to build more precise user segments and trigger personalized messages or even use answers in your communication.
Sign up free
Benefits are endless
Survicate surveys for Intercom allows you to:
- Identify cancellation reasons to reduce churn rate.
- Prioritize roadmap by asking what to build next.
- Collect insights to personalize onboarding.
- Improve activation by discovering Jobs-to-be-Done.
- Research and segment using Net Promoter Score® surveys.
Collect 50 responses a month
Get 500 extra for $99/mo
- Website, email and NPS surveys
- Clear and lucid reports
- Essential survey customization
- Conditional question branching
- Integration with single software
- Data removal (GDPR)
- Three seats
Collect 2,500 responses a month
Get 500 extra for $25/mo
- Everything in Essential, plus:
- Survey results export
- Full design customization
- Advanced survey targeting
- Integration with your software stack
- Data access history
- Five seats
- Everything in Professional, plus:
- Survey data export API
- White label
- Survey sampling
- Workspaces for teams
- Access rights management
- Unlimited seats