Surveys for Intercom
Advanced surveys integrated with Intercom. Collect users’ responses and add them to Intercom as tags, events, attributes or conversations.
- Surveys different groups of users and customers.
- Use answers collected to segment users in Intercom.
Use surveys in your automated email communication
Paste Survicate surveys to your automated communication to get qualitative insights with automated actions.
- Segment customers based on their NPS scores.
- Find out why users churn, don’t activate, or how they assess trials.
Embed survey questions in your in-app messages
Paste a single-choice survey into your Intercom messages. Arrange questions with skip logic for follow-up questions.
- Get answers as tags, events, attributes, or conversations in Intercom.
- Find out how to improve customer satisfaction and decrease churn.
Trigger in-message surveys integrated with Intercom
Uncover in-the-moment insights with quick, unobtrusive surveys similar to Intercom chat for a seamless user experience.
- Choose from over 10 types of questions.
- Arrange questions in a logical order and ask follow-up questions with skip logic.
Collect data and build segments
Survicate enables you to collect survey responses as Intercom tags, events, attributes, and conversations. Use them to build more precise user segments and trigger personalized messages or even use answers in your communication.
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Benefits are endless
Survicate surveys for Intercom allows you to:
- Identify cancellation reasons to reduce churn rate.
- Prioritize roadmap by asking what to build next.
- Collect insights to personalize onboarding.
- Improve activation by discovering Jobs-to-be-Done.
- Research and segment by Net Promoter Score®.
- 50 survey respondents
- All feedback channels
- 1 month data storage
- User-friendly reporting
- 1,000 survey respondents
- All feedback channels
- 6 months data storage
- Reporting & data export
- Basic customization
- Business integrations
- 5,000 survey respondents
- All feedback channels
- 1 year data storage
- Reporting & data export
- Full customization & branding
- Advanced integrations
- User management
- 25,000 respondents
- All feedback channels
- Unlimited data storage
- Reporting & data export
- Full customization & branding
- Advanced integrations
- Unlimited users
- Reporting API
- Unlimited respondents
- All feedback channels
- Unlimited data storage
- Reporting & data export
- In-house custom design
- Custom integrations
- Unlimited users
- Reporting API
- Software engineer support
- Dedicated account manager
- Product training