Surveys for Zendesk
All-in-one customer survey tool integrated with Zendesk.
- Collect feedback from your customers to build better experiences.
- All answers are tied to email addresses of your respondents.
Use surveys in your customer support emails
Add Survicate one-click surveys to emails sent via Zendesk. Use skip logic to get in-depth answers.
- Research and improve your Net Promoter Score, CSAT, CES, and other crucial metrics.
- Find out what your customers need or how they assess the experience of buying from your company.
Design engaging surveys that match your brand identity
Make surveys an integral part of interation with your company.
- Add your logo and customize colors with a few clicks.
- Use custom CSS to tailor any element of surveys.
Uncover the magic behind the data
Take advantage of real-time, user-friendly survey analysis.
- See overall trends or analyze answers of individual respondents.
- Use advanced filtering to focus on crucial answers.
Our customers love us
In 2018 our customers collected over 60 million responses. According to G2 Crowd and our customers reviews Survicate was rated 4.8 out of 5 stars, becoming one of the best insights tools available on the market.
Ready-to-use survey templates
Net Promoter Score® survey for Zendesk
Measure satisfaction of your customers and provide them with an excellent experience.
- Turn satisfied customers into brand ambassadors and encourage them to spread word of mouth.
- Discover issues some of your customers face and solve them.
CSAT survey
CSAT is the fastest way to collect actionable insights on areas that require improvement.
- Send out surveys to your customers right after specific interactions to get in-the-moment feedback.
- Use insights from survey responses to improve processes or assess the quality of support offered by your agents.
Why you should choose Survicate to run Zendesk surveys
Zendesk is a popular customer service and engagement platform used by companies of all sizes. Make surveys a part of your customer engagement efforts managed with Zendesk to collect valuable customer insights and act upon them. Add Survicate surveys to emails sent with Zendesk and start collecting feedback from your customers in no time. All responses are tied to email addresses of respondents so you can reach out to them and offer personal help or special offers based on their needs or doubts.
Survicate is powerful yet easy to use – you’ll create your first survey in no more than 3 minutes and no technical skills are required to use Survicate Zendesk surveys. Create a free account and see how Survicate surveys can work for you!